What are the responsibilities and job description for the New Home Sales Consultant position at Starlight Homes?
Overview:
Opening our doors in 2017, Starlight Homes builds homes designed specifically for the first-time homebuyer. Our goal is to make the dream of homeownership a reality for everyone, offering expertly crafted homes at an affordable price and ensuring its customers’ first journey into home buying is simple, smooth, and reassuring. Our New Home Sales Consultants take care of our customers throughout every step of the process regardless of their situation, we are here to help. Together with our parent company, 2023’s Builder of the Year Ashton Woods, we have welcomed over 60,000 people to their new homes. Our company’s commitment to innovation and continually evolving to meet the needs of the market is a key reason we have seen the success we have. We believe that what we accomplish together is greater than what we deliver individually. Our team members have inspired the shared values we embrace in all decisions and actions: Unwavering Integrity, Trail Blazing, Bold Action, Collective Compassion, and Unconditional Respect.
Headquartered in Atlanta, Georgia, Starlight sells new homes in Atlanta, Austin, Charleston, Dallas, Houston, Jacksonville, Nashville, Myrtle Beach, Orlando, Phoenix, Raleigh, San Antonio and Tampa.
Responsibilities:
Position Overview:
As a New Home Sales Consultant, your mission is to serve as a trusted guide during the home buying sales process, navigating buyers through what they perceive to be an intimidating process, helping to make their home ownership dreams come true. You will learn and use the Starlight Sales process while demonstrating exceptional customer service. You will have the opportunity to be a part of a team that is building a strong foundation of values and culture, and the ambition to grow the company into greatness.
Responsibilities (including but not limited to):
- Drive the sales process and deliver outstanding customer service in accordance with the Starlight Homes training.
- Develop, practice, and deliver an effective sales presentation consistent with company training.
- Engage with new prospects, following up with interested prospects, and set appointments.
- Transition leads to prospective customers and consistently follow up with customers who are under contract.
- Develop and maintain productive relationships with realtors (e.g., visiting real estate offices, networking).
- Immerse yourself in community information and trends, including schools, utilities, tax information, recreational areas, shopping areas to better meet the needs of clients.
Qualifications:
- At least 2 years of sales or customer service experience.
- Valid/Active Driver's License Required.
- Ability to work weekends (but will either have Monday/Tuesday off, or Thursday/Friday off).
- Experience working with Microsoft Office products and ability to learn new software programs.