Systems Verification Tech II

Help ensure the quality and reliability of innovative hearing technology that improves lives around the world. As a Systems Verification Technician II at Starkey, you'll play a hands-on role testing hearing aids, mobile apps, software, and connected technologies while collaborating with engineers to validate new products, troubleshoot issues, and bring cutting-edge solutions from development to market.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.

Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what’s possible.

We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart: https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

JOB SUMMARY DESCRIPTION / PRIMARY PURPOSE OF JOB 
This position is responsible for performing verification tests for hearing aids, accessories, manufacturing software, fitting software, mobile applications, programmers, their components, and sub-systems. Responsible for assisting in problem solving and issue resolution. Primarily responsible for verifying new products; however, may also be responsible for supporting continuation engineering and technology development, as needed. Systems Verification Technician II signifies that at least 50% of the new competencies of the next higher career “track” have been achieved.

JOB RESPONSIBILITIES/RESULTS 

• Perform system verification tests
  
  • Conduct system verification tests as assigned following the defined test procedures
  • Document the configuration under test and the test results within existing tools
  • Ensure complete verification of the system requirements traced to the test procedure is achieved
  • Conduct a peer review of the test results, if needed
  • Report any test procedure gaps in JIRA
  • Clearly present results of assigned test procedures

• Support products through development, manufacturing, and into continuation
  
  • Perform Alpha/Pilot device preparation as per the defined checklist
  • Provide support to Systems Design/Verification Engineers during Alpha/Pilot and Beta studies
  • Provide support to Systems Design/Verification Engineers during product ramp-up
  • Provide support to Systems Design/Verification Engineers in resolving issues pertaining to existing products

• Identify and document system-level technical issues
  
  • Document technical issues identified during system verification with clear description of steps to reproduce and configuration under test
  • in relevant tools
  • Provide regular updates on issues assigned in relevant tools

• Participate in reviews of system requirements, test plans, test procedures, and test results
  
  • Review the document thoroughly in preparation for review meeting
  • Provide clear and concise feedback in a timely manner considering test gaps

• Perform other duties commensurate with a technician
  
  • Clean and organize lab environment
  • Keep track of the calibration methods, requirements, and due dates
  • Support parts and equipment purchases
  • Support process improvements and lean product development effortsProvide efficient, systematic, and well documented feedback for the assigned tasks

JOB REQUIREMENTS
Education 

• Minimum 2-year Electronic Technician degree/certificate or equivalent is required.

Experience

• Minimum 5 years’ experience in electronic design, test, and manufacturing.
• Experience desired in a regulated environment (medical or military).
• Experience desired in hearing instrument and accessory design, development, and test.
• Knowledge / Technical Requirements (List programs, technologies, knowledge required to perform essential job responsibilities)
• Basic to Intermediate knowledge of microelectronic circuits and components required
• Basic to Intermediate knowledge of common business software required (i.e. Microsoft Office suite)
• Basic to Intermediate knowledge of product development processes for microelectronic circuits required
• Basic to Intermediate knowledge of bench top test instrumentation control and use
• Basic to Intermediate knowledge of verification methodologies
• Basic to Intermediate knowledge of software development methodologies
• Basic to Intermediate knowledge of ANSI, IEC, and homologation standards desirable

Competencies, Skills & Abilities 

• Excellent attention to detail required
• Good design, problem solving, and documentation skills required
• Good verbal and written communication skills required
• Good organizational skills required
• Must be self-motivated and able to work in a fast-paced environment

Salary and Other Compensation:

The target pay rate for this position is between $22.21 - $31.50 Per hour. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement. 

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Salary : $22 - $32