Sr NPI Design Quality Assurance Engineer I

Starkey is hiring a Sr NPI Design Quality Assurance Engineer I at its global headquarters in Eden Prairie, MN. This position is responsible for ensuring product quality and compliance through leading the application of Design Controls and Risk management through the entire product life cycle (Advanced Development, Product Development, and Product Manufacturing). Is a key partner to Research and Development, Regulatory, Marketing, and Manufacturing Engineering. This position is responsible for providing a high standard of product quality that conforms to global standards and regulatory requirements while ensuring a primary focus on patient safety and reliable product performance.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what’s possible. We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart.

https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

Job Responsibilities 

Design Quality Assurance

• Partner with Design Engineering on new product development. Participate in design reviews, establish quality requirements, and coordinate qualification
• Owns and drive deliverables related to the NPI process: Design Controls, Risk Management, Product Performance, Quality, and Compliance; key partner in all department goals and objectives
• Technically review product system requirements and identify critical to safety and quality req o Communicate any project or process issues in a timely manner.
• Develops project quality plans to an appropriate level of due diligence and deliver on time. o Ensure project quality plans are followed through the design and product launch phases
• Qualify new components, final assemblies, and custom manufacturing process
• Ensure product qualifications are completed on time.

Organizational Improvement

• Partner with the NPI department to ensure the NPI process is followed for critical projects.
• Support and mentor cross functional teams to ensure sound, systematic problem-solving methodologies are utilized to identify, prioritize, communicate, and resolve quality issues through the product life cycle.
• Perform other duties/responsibilities as assigned 

JOB REQUIREMENTS

Minimum Education, Certification and Experience Requirements
Education
4-year college degree in Engineering or another technical field.  

• Six Sigma Blackbelt, Lean Systems, or other continuous improvement methodology experience desired.

Experience

• Minimum 7 years of experience in medical device Quality Engineering required.

Knowledge / Technical Requirements

• Knowledge and experience with ISO 13485:2016 and ISO 14971: 2019 required
  Knowledge of medical device design or manufacturing required
• Knowledge of Process validation, developing inspection plans and process control plans using sampling plans and statistical methods and basic measurement techniques desire
• Knowledge of medical device manufacturing desired.
• Knowledge of new product development systems is d
• Knowledge of mechanical shock, vibration, and environmental testing is
  Knowledge of acoustic engineering is desired.
• Knowledge of DOE and SPC techniques d
• Knowledge of Quality Plans desired
• Knowledge of new product development systems is desired
• Knowledge of quality systems desired

Competencies, Skills & Abilities

• Excellent analytical and problem-solving skills required
• Excellent people skills required 
• Strong collaboration skills required.
• Strong written and oral communication skills (timely, clear, concise, accurate, conclusive, influential, targeted to audience).
• Sufficient judgment to make reasonable business decisions concerning quality issues with regard to both economic and quality aspects.

WORK CONTEXT
Working Conditions

• Standard office conditions
• Requires up to 10% travel

Equipment Operation

• Measurescope/Toolmakers microscope, Microsectioning equipment, computer and associated spreadsheet/word processing software, Environmental Chambers, acoustic test equipment

Salary and Other Compensation: 
The target rate for this position is between $93,940/year to $123,665/year.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.  

Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

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Salary : $93,940 - $123,665