SIOP Demand Planner

Starkey Hearing is hiring a SIOP Demand Planner at its global headquarters in Eden Prairie, MN. This role is ideal for someone who enjoys combining data, business insight, and strong cross-functional partnerships to build credible, forward-looking demand forecasts. 

The position will partner with the Commercial and Supply Chain teams in the creation and management of the operational demand plan for Starkey by product type and part number in the planning system. This position will facilitate the SIOP process for assigned markets and products to gain consensus and ensure alignment in strategy between the supply and demand. As our tools and processes evolve, you will have the opportunity to identify and implement process improvements that enhance efficiency and effectiveness.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what’s possible. We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart.

https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

JOB RESPONSIBILITIES 

Support and sustain the standard demand planning process and systems.  

• Maintain accurate demand plans using strong analytics and collaboration with Commercial and Supply Chain teams 

• Drive global forecast reporting and record demand changes and assumptions 

• Perform the role of “super user” in the demand planning tools and be able to troubleshoot and resolve technical problems 

Ensure the organization produces an updated monthly demand plan and adherence to deadlines. 

• Partner with assigned markets to ensure forecasts are in place that recognize demand for products required in the planning horizon with special emphasis on new products and end-of-sale forecasts 

• Own forecasts on ancillary items by incorporating historical data, trends, and input from Operations team to establish demand plan  

• Ensure the assumptions and action plans behind the forecast are documented and agreed upon 

• Assess and manage the impact of volume and/or mix changes to the demand plan to mitigate/minimize risk of creating trapped or obsolete material 

• Ensure that abnormal demand and market opportunities are effectively communicated and understood through the supply network 

Assist in facilitation of demand review meetings for the market and provide the data and inputs for the global SIOP process. 

• Influence and obtain consensus on the demand plan while incorporating market intel and trends 
• Establish accountability for the demand plan with sales and marketing and ensure plans are agreed to each month by the managing director Communicate the key assumptions and changes in the SIOP meetings
   
• Other duties/responsibilities assigned 

JOB REQUIREMENTS

Education
Minimum Education and Experience 
Bachelor's degree in Supply Chain, Operations Management, Business Administration or applicable experience.

Experience.

• Minimum of 5 years of experience in supply chain planning (Demand Planning, Supply Planning, S&OP) or applicable field 

• Highly proficient in Microsoft Office (Excel, PowerPoint, and Word); Power BI experience a strong plus)

• Experience developing and managing supply chain metrics to monitor forecast accuracy and identify areas for improvement 

• Experience with Supply Chain Planning systems 

• Proficient with Statistical Analysis 

• APICS CPIM / CIRM, CSCP, Lean / Six Sigma, and/or PMP certifications a strong plus 

Knowledge / Technical Requirements

• Business principles and techniques of administration and organization, including an in-depth understanding of the key business issues that exist in a global manufacturing and sales organization.
• Knowledge of Enterprise Resource Planning systems and technology to support supply chain functions. Understanding of systems use and configuration.

Competencies, Skills & Abilities

• Interpersonal relationship building within and outside of Materials Management  

• Highly analytical and detail oriented with a strong desire to dig into data 

• Identify opportunities, solve problems, and create solutions 

• Written and verbal communication, including listening skills 

• Relate to all levels of the business community 

• Team player that motivates and educates other team members 

• Plan, implement, and support systems and procedures 

• Set and manage priorities 

Salary and Other Compensation: 
The target rate for this position is between $64,680 to $103,320/year.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.  

Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

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Salary : $64,680 - $103,320