Managing Director of US Sales-West

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.

Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what’s possible.

We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart. 

https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

Starkey Hearing Technologies is on a rapidly evolving journey to redefine how hearing healthcare impacts patients across the globe. Many recent advances are already being recognized as disruptive technologies that have positioned Starkey hearing aids as the industry’s first devices that go beyond providing just audiological amplification. Our hearing aids now incorporate Artificial Intelligence, embedded activity sensors, language translation and transcription services, as well as an always-on personal voice assistant. On the horizon, upcoming launches will extend this innovative leadership to further our vision of enabling each patient to become the very best possible version of themselves. At Starkey, we are passionate about reconnecting patients with their loved ones and the lifestyles that they too often pull away from when communication becomes difficult.

We are seeking to add a dynamic Managing Director of US Sales that will deliver exceptional revenue and market share growth enabled by a high performing sales and retail marketing team that is focused on building long term customer partnerships driven by a disciplined sales process which increases customer satisfaction and patient outcomes.  The Managing Director will be responsible for leading a team of Account Executives and Sales Representatives in a specified geography.  This position is responsible for cultivating talent through key performance management activities to include coaching and feedback sessions, building and executing employee development plans, and driving accountability with direct reports to achieve sales objectives through the sales process and sales tools.  The Managing Director will be responsible for executing region business strategy to align with the national commercial sales objectives. 

Our Culture:

• Global leader in the design, development and distribution of comprehensive hearing technologies
• We serve with passion, purpose and excellence
• We strive to provide world-class customer service
• Here’s the bottom line – we work so people can hear!

You Will:

• Build High Performing Teams
  • Evaluate and assess region to understand key skill gaps and competency strengths
  • Emphasis on frequent feedback and coaching opportunities through quarterly performance review discussions
• Provide Strategy Around Regional Business
  • Assess and understand Region needs and develop region strategy that aligns with national strategy
  • Complete and conduct internal quarterly business reviews, assessing forecast, pipeline, market dynamics and talent of the Region
• Focus on Sales Process and Execution
  • Drive accountability and execution of the sales process with each representative
  • Train and drive accountability with sales team to utilize sales systems and tools focusing on CRM, account plans, QBRs and internal business reviews
• Strategic Leadership
  • Drive year over year market penetration growth within the Region while achieve key business objectives
  • Grow share of wallet while maintaining and developing strong customer partnerships throughout the Region

You Will Need:

• Education: Bachelor’s degree or equivalent required
• Experience: Minimum of five years of marketing/sales experience within the hearing or medical device industry
• Understanding of the dispensing marketplace
• Knowledge of Microsoft Word, Excel and PowerPoint
• The following skills and abilities: Developer of Talent, Strategic Mindset, Enterprise Perspective, Influential Leader, Results Oriented, and Dilemma Management Skills

This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors

Salary and Other Compensation:

The target base pay range for this position is between $154,000.00-$200,000.00 annually. Starting pay within the range may be influenced by several factors, including location, market conditions, relevant skills, education, experience, and overall qualifications of the selected candidate.

In addition to the base salary, this position is eligible for an annual incentive plan, with payouts made monthly based on performance goals set by Sales Leadership. Incentive earnings are tied to goal achievement and performance milestones. There is no guarantee of payout.

Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, 6 paid holidays annually, 2 floater days annually, 1 volunteer service day annually, paid paternity leave, and tuition reimbursement. 

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Salary : $154,000 - $200,000