What are the responsibilities and job description for the Personal Lines Account Advisor position at Starke Agency?
Currently seeking a Personal Lines Account Advisor for an exciting opportunity at the Starke Agency, located in Montgomery and Auburn, AL. The ideal candidate will be well organized, motivated to succeed, and work well in a team environment. A hybrid work schedule is offered after training is completed.
Duties:
- Perform day-to-day customer and policy service on accounts
- Develop, quote, and process additional lines of coverage for existing customers.
- Remarket existing Personal Lines customers as needed
- Maintain, review, and update Expiration Lists monthly for renewals, processing renewals and updating policy information as necessary
- Process endorsements for customers and maintain suspense system for follow-up
- Provide prompt, professional, courteous service to customers
- Assist other Personal Lines teammates (and claims) as necessary during vacation, illness, etc.
- Attend training sessions, courses, etc. to maintain up-to-date skills and continuing education requirements
Preferred Qualifications:
- High School Diploma, required
- Previous insurance experience, preferred
- Active P&C license, or obtain within 90 days, required
- Proficiency in Microsoft Office 365, required
- Exceptional customer service and interpersonal skills, required
- Bachelor’s Degree, preferred
- Experience with EPIC or insurer websites, a plus
Benefits:
- Excellent professional growth opportunities
- Competitive pay based on experience
- Paid Time Off
- Generous benefits package: health, dental, vision, 401(k), etc.
- Commission paid monthly and quarterly