What are the responsibilities and job description for the Retail Training Coordinator position at Starion Bank?
Join Our Team as a Retail Training Coordinator at Starion Bank in Bismarck!
Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!
Why Starion Bank?
As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.
Position: Retail Training Coordinator
Location: Bismarck, ND
Key Responsibilities:
- Review, update, maintain, and design training materials and programs to ensure consistency across the Bank’s footprint in processes and procedures, regulatory compliance, and accuracy in all retail banking transactions
- Develop and deliver training programs, materials and resources utilizing a variety of formats including in person, Teams, Train the Trainer, and Starion U
- Identify metrics and measurements to assist in tracking development activities, evaluating training effectiveness, and documenting employee progress
- Draft communications and assist with the rollout of new products and services, and new or updated policies and procedures
- Partner with retail leadership, operations, compliance, human resources, and other business functions to ensure accuracy of information and ensure policy, procedures, service standards and regulatory requirements are met.
Qualifications:
- 3-5 years of demonstrated experience in retail (consumer) banking and employee development required
- A college degree is required and a specialization in organizational development is preferred
- Demonstrated ability to flex and adapt communication, coaching, facilitating, and professional development and training delivery styles
- Must be willing and able to travel to all branches in ND & WI
What We Offer:
- Competitive Salary: Your hard work deserves great pay!
- Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.
- Retirement Planning: 401K and profit-sharing options.
- Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
- Work-Life Balance: Paid vacation and holidays.
Recognized Excellence:
Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine!
Ready to Make a Difference?
If you’re ready to take the next step in your career and be part of a community-focused bank, apply today at www.starionbank.com! Starion Bank- Taking You Further.
Apply now and become a vital part of our team!
Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.