What are the responsibilities and job description for the Front Desk Agent - Beach Motel - Seasonal position at Starfire Motel?
The Starfire Motel, situated just steps from the renowned Wildwood beach and boardwalk, is actively seeking a Front Desk Agent to join our team. This is a seasonal position. The Starfire Motel is committed to providing exceptional hospitality to our guests and to being a preferred destination for vacationers.
The Front Desk Agent is responsible for delivering great service, professional attention and personal recognition to our guests.
ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:
- Ensure guests are greeted upon arrival and make time to engage with guests.
- Quickly resolve guest issues to achieve complete guest satisfaction
- Follow established motel safety protocols and procedures at all times
- Process checkouts and solicit feedback to drive continuous improvement in guest satisfaction and customer retention
- Perform other duties as assigned my management
EXPERIENCE REQUIRED
- Hotel Front Desk experience is preferred
- Customer Service experience is REQUIRED
- Must demonstrate strong computer skills
KNOWLEDGE, SKILLS & ABILITIES
- Ability to work a variety of days (7am-3pm) and evenings (3pm-11pm) and weekends.
- This is a SEASONAL position but we can be flexible with your end date
- Must have an outgoing and assertive personality
- Ability to read, write and speak English with excellent written and verbal communication skills
- Proven ability to deliver exceptional guest service
- Demonstrate computer skills
Interviews will begin immediately. Please send resume through Indeed. Feel free to message us through Indeed with any questions.
Job Types: Part-time, Full-time
Pay: $17.00 - $19.00 per hour
Work Location: In person
Salary : $17 - $19