SRC Medication Resources Technician FT

StarCare Specialty Health System (StarCare) is seeking a full-time Medication Resources Technician to join its outstanding Outpatient Clinic staff supporting people with mental illness at the Sunrise Canyon Behavioral Health Complex. The Medication Resources Technician coordinates and manages the on-site storage and distribution of medications for patients enrolled in StarCare’s Pharmacy Benefits Program, while assisting patients with refill requests and ensuring timely prescription processing. Collaborates with Outpatient Clinic nursing staff to address pharmacy-related needs, supports licensed providers with medication refills and consent documentation, and serves as a liaison between providers and patients to promote clear communication. Communicates important updates to team members and maintains accurate, compliant documentation in accordance with clinic and organizational policies.

Responsibilities:

• Coordinate, organize, and oversee the on-site storage, inventory, and distribution of medications for patients enrolled in StarCare’s Pharmacy Benefits Program, ensuring compliance with all applicable policies and safety standards.
• Support patients through the medication refill process by managing refill line inquiries, providing timely assistance, and facilitating accurate prescription processing.
• Collaborate with Outpatient Clinic nursing staff by addressing pharmacy-related requests and responding to medication-related inquiries in a prompt and professional manner.
• Assist licensed nurses and providers with medication refills and consent documentation, serving as a liaison between healthcare providers and patients to ensure clear communication and continuity of care.
• Effectively communicate medication changes, updates, and relevant information to appropriate team members to support coordinated patient care.
• Maintain accurate and timely documentation in accordance with Outpatient Clinic and organizational policies, procedures, and regulatory requirements.
• Maintain regular and consistent attendance for the assigned work hours.
• Ensure all required training and credentials are current and compliant with Center, federal, state, and local regulations, in addition to StarCare policies and procedures.
• Complete special departmental projects and other responsibilities with similar skill and work conditions as assigned.
• Support all activities in alignment with StarCare’s mission, values, and operational goals.

Schedule:

This is a full-time, on-site, position scheduled Monday - Thursday, 8:30am – 5:30pm, Friday 8am – 5pm with flexibility to meet the needs of the department.

Benefit Package:

StarCare offers an expansive benefit package including but not limited to: Company-paid medical coverage, fully funded employer contribution to HSA, company-paid life insurance, company paid hospital indemnity plan, retirement plan with up to 12% employer match, front loaded paid time off (PTO), thirteen (13) paid holidays, sabbatical leave, longevity augmentations, and employee referral augmentations.

Qualifications:

• Graduation from high school or equivalent required.
• Minimum of one (1) year of full-time experience in a related mental health field, medical setting, or pharmacy environment required.
• Certification as a Medication Technician from an accredited program preferred.
• Demonstrated proficiency in operating standard office equipment, including phone systems, copiers, and fax machines.
• Must have a current Texas driver’s license and be insurable under the Center’s insurance.
• Must pass all pre-employment and annual screenings, including drug screen, criminal background, nursing registry, and MVR.

Skills & Abilities:

• Problem Solving: Ability to analyze situations, identify challenges, and develop effective solutions.
• Communication: Strong verbal, written, and electronic communication skills to convey information clearly and professionally.
• Collaboration: Ability to work effectively with others across teams and departments to achieve shared goals.
• Exhibiting Corporate Values: Demonstrates behaviors and decision-making aligned with the organization’s core values and mission.
• Documentation: Proficient in accurately recording, organizing, and maintaining information in various formats.
• Productivity & Reliability: Demonstrates consistent performance, meets deadlines, manages time effectively, and maintains dependability in fulfilling job responsibilities.
• Job Specific Safety: Understands and follows safety protocols and procedures relevant to the role and work environment.

WHY CHOOSE STARCARE?

Welcome to StarCare Specialty Health System, where your passion for making a difference thrives! At StarCare, we imagine a community where all people have hope and the opportunity to achieve their full potential for health and wellbeing. Here's why you should choose StarCare:

• Impactful Purpose: Contribute to meaningful change as the state-designated Local Authority for mental health, intellectual disabilities, and substance use disorders. Be a catalyst for positive empowerment.
• Comprehensive Care: StarCare offers a broad array of specialty healthcare services that support and empower people as valued members of the community.
• Collaborative Environment: StarCare is proud to work with a network of community stakeholders to ensure all people have access to the healthcare they need.
• Professional Growth: StarCare offers many different opportunities for growth in the fields of mental health, substance use disorders, aging, intellectual & developmental disabilities, veterans, and healthcare administration. Come grow your career with us!
• Legacy of Service: Since 1967, StarCare has provided hope and health to Lubbock, Hockley, Lynn, Crosby, and Cochran counties.

At StarCare Specialty Health System, your work is not a job. It's a fulfilling journey of providing hope and supporting and empowering people as valued members of the community. Ready to get started? We’ve been waiting for you!

EEO Statement: StarCare Specialty Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.