Medical Assistant - Pain Management

Department: Pain Management
Reports To: Clinic Manager
Location: Afton, WY
Employment Type: Full-Time (36-40 hours/week)
Pay: Starting at $17.23/hour, commensurate with experience and certification

Why Join Star Valley Health?

At Star Valley Health, our mission, vision, and values guide everything we do. We are proud to provide high-quality, compassionate care in a supportive, team-oriented environment. If you enjoy meaningful patient interaction, variety in your workday, and being part of a close-knit healthcare team, this Orthopedic Clinic Medical Assistant role may be a great fit for you.

Benefits Package

We offer a competitive and comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Paid Time Off
• Matching retirement plan
• And much more!

Position Summary

The Medical Assistant plays a key role in supporting pain management physicians and care teams by providing both direct and indirect patient care. This position combines clinical, administrative, and clerical responsibilities to ensure efficient patient flow, accurate documentation, and an excellent patient experience.

This is an at-will position.

Key Responsibilities

• Support providers with clinical and administrative duties to ensure smooth clinic operations
• Room patients and collect clinical information, including chief complaints, vital signs, and medication reconciliation
• Assist with procedures and treatments under provider supervision, including injections
• Maintain accurate patient records and document test results in the electronic medical record (EMR)
• Assist with patient scheduling, referrals, correspondence, and arranging ancillary services
• Answer phones, greet patients, and provide excellent customer service
• Send electronic prescriptions to providers for approval and communicate test results to patients as directed
• Help manage patient flow to keep providers on schedule
• Maintain exam rooms, order supplies as needed, and ensure a clean, safe, and organized work environment
• Use and understand medical terminology related to pain management care
• Attend required meetings, training sessions, and continuing education
• Perform other duties as assigned based on clinic needs

Required Qualifications

• High School Diploma or GED
• Prior medical training or clinical experience
• CPR Certification (required)
• Experience working with Electronic Medical Records (EMR)
• Basic computer proficiency, including Microsoft Office and internet use
• Knowledge of medical office practices, exam room procedures, and clinical equipment

Skills & Abilities

• Strong interpersonal and communication skills (written and verbal)
• Ability to multitask and adapt quickly in a fast-paced environment
• Professional, patient-focused demeanor with attention to confidentiality
• Strong organizational and prioritization skills
• Team-oriented with a collaborative mindset
• Commitment to HIPAA compliance and patient privacy
• Ability to stand, walk, bend, reach, push, and pull throughout the day
• Ability to lift 25 pounds or more on occasion

Preferred (But Not Required)

• Experience in a pain management or specialty clinic
• Medical Assistant certification

Note: Position descriptions are intended to serve as a guideline for typical duties and requirements of a position, but are not inclusive. Additional or different responsibilities within a reasonable scope of the position description may be added or deleted any anytime at the discretion of the Board.