What are the responsibilities and job description for the Desktop Support position at Star Source Consulting?
Company Description
StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client’s needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment.
Job Description
Your Role with the Company:
- Imaging PCs using Microsoft Office, Lotus Notes and other miscellaneous software installs
- Break/fix PCs
- Deploying PC, reclaiming old PC to be recycled or re-imaged if eligible
- Interacting with users, troubleshooting issues, brief training of users, teamwork with a local desktop tech for 12-18 months.
- PCs will be located in offices and a steel mill environment.
Qualifications
Background Profile:
- Previous Desktop Support experience
- Experience in break/fix and re-imaging PCs
- Experience supporting Microsoft Office
- Previous experience upgrading desktops from Win7 to Win10 in a corporate environment.
- This position requires lifting and moving equipment of approximately 30 lbs.
- It also may require being available to work outside normal business hours (i.e. weekends, evenings or early morning).
Additional Information
All your information will be kept confidential according to EEO guidelines.