Treatment Coordinator

Join the Star Sleep & Wellness Team!

About Us
At our practice, we are dedicated to providing exceptional care for patients with sleep disorders. We go beyond traditional medical practices by building lasting relationships with our patients and offering personalized, lifetime care. As a forward-thinking team, we’re constantly at the forefront of innovations in dental sleep medicine. Learn more about our team and our mission at www.StarSleepWellness.com.

About the Role:

Star Sleep & Wellness is growing! We are very excited to welcome new talent to our Clinical team! The Treatment Coordinator will support our patients and help provide clarification on insurance coverage, payment options, and required paperwork. This role will educate and guide our patients through the treatment process by helping patients understand the importance of treatment to increase their quality of life. By clearly communicating costs, options and next steps, the Treatment Coordinator will help patients have confidence in moving forward with care. There is potential for hybrid/remote flexibility with this role after training. This position is open to candidates residing in Texas, North Carolina, or Florida. Work location will depend on proximity to a Star Sleep & Wellness office.

Key Responsibilities:

• Review treatment plans with patients and provide clarity on processes related to insurance and treatment delivery.
• Review payment options and assist patients in finding a plan that fits their needs.
• Review and answer questions related to patient paperwork and insurance.
• Complete duties related to scheduling and patient payments with a high level of accuracy.
• Ensure documentation related to insurance authorizations is detailed and complete.

About you…

Regardless of position in the organization, these are the core values we look for:

• Value Reputation: Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do. You’ll be an ambassador for the practice’s reputation.
• Adaptable to Change: We’re always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented: You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes: You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to “do whatever it takes.”
• Do What You Say You understand that trust is built on consistency. You honor your commitments and always follow through, even when it’s challenging.

Does This Sound Like You?

We value character over experience. If you have a strong desire to make a positive impact on our patients’ lives and are excited to grow with us, we want to hear from you! The most important quality we seek is a passion for providing exceptional patient experiences.

Does This Sound Like You?

If you’re ready to contribute to a team that’s changing lives, apply today! We can’t wait to meet you.

Please Note: This is NOT a remote position.

PS- We have anyone moving on to the interviewing stage complete a Berke assessment, found at the link below. You're welcome to do that now!

https://StarSleep.asmt.io/X447CK9FA/StarSleep

Due to high patient call volumes and clinic traffic, please do not call the office or stop by to check on the status of your application. No need to worry, we pride ourselves with prompt responses to applicants that have experience that aligns with our company needs.