Corporate - Invoicing Associate

SUMMARY: The Invoicing Associate will assist with answering multiple phone lines, greeting walk-in customers, assisting with customer inquiries by directing them to the appropriate department or personnel, and performing invoicing duties such as processing rental contracts and final payment calculations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

Operations: 

• Process cycle bills daily using Quadient and Excel.
• Add customer credit applications into Rentalman software.
• Process freight bills using RentalMan software and Excel.
• Prepare invoices for PAR branches.
• Prepare payoff requests.
• File.
• Other related duties as assigned for PAR.

Customer Service: 

• Answer all phone lines, take messages for PAR, assist with customer inquiries, and direct them to the appropriate department or personnel.
• Greet walk-in customers and visitors, assist with inquiries, and direct them to the appropriate department or personnel.

General Requirements: 

• Establishes and maintains effective communication with management, coworkers, vendors, and all other business contacts.
• Conducts oneself in a manner that reflects positively on PAR and encourages others to do the same.
• Demonstrates strong organization, independence, and self-motivation, while being enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritization, and committed to excellence.
• Maintains a neat and professional appearance.
• Exhibits proficient written and verbal communication skills, including proper grammar and professional business correspondence.
• Arrives at work on time as scheduled and returns promptly from breaks and meal periods.
• Proactively seeks and participates in company-sponsored training to continuously develop and expand knowledge and skills.
• Participates in all company- and location-driven communication efforts, including open book meetings, huddles, department meetings, and other related initiatives.
• Maintains positive and professional working relationships with peers, management, and support resources, demonstrating a strong commitment to teamwork and exceptional customer service.
• Keeps desk and office areas clean, organized, and presentable.
• Performs all other duties assigned by management in a professional, timely, and efficient manner.

Education and/or Experience: 

• High school diploma or equivalent required.
• Minimum of 3 years of experience in a similar work environment, demonstrating strong organizational skills, solid math abilities, effective decision-making, and outstanding customer service.
• Strong multitasking capabilities with the ability to excel in a fast-paced environment.
• Excellent teamwork, interpersonal, and communication skills.

Additional Experience

• Invoicing: 1 year (required)
• Multi-line phone system operation: 3 years (preferred)
• Customer service: 3 years (preferred)

Computer Skills: 

• Computer literate in Microsoft Office Suite required.
• 2 years of experience using Microsoft Excel required. 
• 10 key preferred. 

Language Skills: 

• Bilingual English / Spanish preferred. 
• Ability to respond to basic inquiries and present information effectively to customers, co-workers, and  management verbally and in writing. 

Mathematical Skills: 

• Ability to apply math concepts to practical situations. 
• Proven ability to perform basic mathematical functions accurately

Salary : $23 - $25