What are the responsibilities and job description for the Real Estate Loan Servicer position at Star One Credit Union?
EXCELLENT PAY AND BENEFITS!
Be a part of one of the most successful financial institutions in the country!!
Star One Credit Union is one of Silicon Valley's largest, member-owned financial institutions. Star One offers financial services to more than 129,000 members worldwide. With assets over $9 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row, Star One has been ranked #1 by the America's Credit Unions for providing the highest direct financial benefit to the members we serve.
We offer AMAZING BENEFITS that help keep our employees healthy and shining bright!!!
Hours: Monday - Friday 8:30 - 5:00PM, with Saturdays based on business needs.
Salary Range: $64,400 - $90,100 which is base pay.
Compensation Will Be Based On Candidate Qualifications.
Job Scope/Duties
We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled
Be a part of one of the most successful financial institutions in the country!!
Star One Credit Union is one of Silicon Valley's largest, member-owned financial institutions. Star One offers financial services to more than 129,000 members worldwide. With assets over $9 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row, Star One has been ranked #1 by the America's Credit Unions for providing the highest direct financial benefit to the members we serve.
We offer AMAZING BENEFITS that help keep our employees healthy and shining bright!!!
- 401(k) Plan, Match, and Profit Sharing
- Annual Wellness Benefit
- Education Assistance
- Employee Loan Discounts
- Medical, Dental, and Vision (Effective date of hire)
- Paid Holidays
- Paid Time Off Program
- Staff Incentive Variable Pay (Bonus)
Hours: Monday - Friday 8:30 - 5:00PM, with Saturdays based on business needs.
Salary Range: $64,400 - $90,100 which is base pay.
Compensation Will Be Based On Candidate Qualifications.
Job Scope/Duties
- Responsible for providing loan servicing support including assisting members with questions, processing payments and adjustments, disbursing insurance funds, and completing basic accounting and administrative duties.
- Notifies parties of errors, account related issues and provides prompt/courteous resolution.
- Tracks impounds and flood insurance, processes Home Mortgage Disclosure Act (HMDA) reporting, and obtains proof of insurance as required on member loans.
- Maintains paper records and loan files stored in the loan vault.
- Scans, classifies, labels and organizes electronic documents in Star One's imaging system.
- Assists members as needed and cross-sells products and services.
- Performs other real estate lending duties as assigned.
- Requires two to four (2-4) years of current and relevant lending servicing experience within a financial institution.
- Bachelor’s degree in Business Administration, Accounting or Finance; or the equivalent level of education and experience.
- Mortgage Loan Originator (MLO) required upon hire.
- General understanding of conventional mortgage loans, underwriting criteria and accounting principles.
- Knowledge of mortgage related products, procedures and regulations.
- Strong verbal and written communication skills.
- Requires good judgment with the ability to make timely and sound decisions.
- Ability to effectively prioritize tasks and complete multiple projects simultaneously.
- Consistently provide courteous, friendly, and excellent service both internally and externally.
- Must be professional, well organized, and detail oriented with the ability to work independently (under limited supervision) or as a team in a fast-paced environment.
We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled
Salary : $64,400 - $90,100