Housing Navigator Specialist

Housing Navigator / Care Coordinator – Marin County

Pay Rate: $22.00–$24.00/hr  mileage reimbursement 
Position Type:– 12-Month W2 Contract (renewal based on performance, project outcomes, and health plan continuation) 
Schedule: 9:00 AM – 5:30 PM PST, Monday–Friday 
Model: Field-Forward (multiple in-person visits weekly) 
Residency Requirement: Must currently live in either Marin County to qualify 

Star Nursing Services is hiring Special Projects Housing Navigators/Care Coordinators to support CalAIM Enhanced Care Management (ECM) and Community Supports – Housing Services in Marin County. This role supports members facing housing instability, chronic conditions, and complex barriers to care. 

These positions are high-touch, in the field, and essential to the delivery of Community Supports Housing Navigation, Housing Deposits, Housing Tenancy and Sustaining Services (HTSS), and other CalAIM services. 

What You’ll Do 

• Provide direct Housing Navigation for CalAIM members, including locating units, coordinating applications, supporting move-ins, and addressing housing barriers 
• Conduct frequent in-person visits including home visits, housing site visits, and community meetings 
• Deliver Community Supports services including Housing Navigation, Housing Deposits, Housing Tenancy & Sustaining Services (HTSS), and support with transitions 
• Assist members with documentation, applications, landlord communication, and stabilizing housing 
• Complete assessments, support plans, and ongoing housing coordination 
• Work closely with Enhanced Care Management (ECM) teams, housing authorities, shelters, and community agencies 
• Support escalations and collaborate with Managed Care Plan (MCP) partners 
• Document all services thoroughly in the EMR and meet all MCP timelines 
• Support audit readiness, findings review, and corrective action plan tasks 
• Provide culturally responsive, bilingual support to Medi-Cal members 

Important – Field Expectations 

This is a field-forward role requiring frequent in-person engagement: 
• Multiple in-person visits weekly 
• Daily travel throughout Marin County 
• Remote duties limited to documentation and administrative tasks 

Required Qualifications 

• Care/Case Management experience required 
• Minimum 1 year experience in housing navigation, case management, social services, public health, or CalAIM ECM/CS roles 
• Strong understanding of: 
– CalAIM Community Supports 
– Enhanced Care Management (ECM) 
– Housing Navigation & Tenancy Services 
– County-specific housing resources and social service systems 
• Experience supporting vulnerable populations (behavioral health, chronic illness, housing instability) 
• Experience with audits, CAP tasks, documentation standards 
• Bilingual Spanish English 
• Must reside in Marin County 

Transportation Requirements 

• Unrestricted active California driver’s license 
• Valid auto insurance 
• Current vehicle registration 
• Reliable vehicle for county-wide travel 

Technology Requirements 

• Intermediate experience with: 
– Microsoft SharePoint 
– Microsoft Excel 
– Microsoft Word 
– Microsoft Teams 
– Adobe (PDF editing, forms, e-sign tools) 
– EMRs for CalAIM documentation 

Minimum PC Specifications 

1. Windows 10 or higher 
2. Minimum 8GB RAM (16GB recommended) 
3. Intel i5 / AMD Ryzen 5 or higher 
4. 256GB SSD or larger 
5. Chromebooks not accepted 
6. Screenshot of computer specs required during interview 

Education 

AA/BA, or equivalent experience in case management, housing navigation, social services, public health, or related CalAIM functions 

Why This Role Matters 

Members face significant housing, financial, and health barriers. Your work ensures they receive consistent, bilingual, high-impact support that stabilizes their housing and health outcomes. 

For additional information on CalAIM, please visit: 
https://www.dhcs.ca.gov/calaim 

Benefits: 

• Dedicated recruitment team to assist throughout your placement 
• Weekly pay and flexible scheduling options 
• Access to a network of healthcare facilities nationwide 
• Hotel discounts and referral programs 
• Continuing education resources 
• Healthcues membership for additional wellness support (this does not replace existing medical plans) 

Contact us today to learn more. 

Star Nursing is a healthcare staffing agency with thousands of nationwide opportunities. Travel, direct hire, and temporary positions available, highest rates in the industry!