What are the responsibilities and job description for the Pre-Owned Sales associate position at Star Motor Cars?
Company Description
Star Motor Cars offers an exceptional selection of premium vehicles including Mercedes-Benz, Aston Martin, and Lotus to match diverse driving preferences. Committed to delivering an unparalleled driving experience, we focus on exceptional service from the initial visit to long after our customers leave with their vehicles. Our mission is to help drivers discover the joy of driving through personalized support and expertise. Located in Houston, TX, Star Motor Cars takes pride in being a trusted partner in your automotive journey.
Role Description
This full-time, on-site Pre-Owned Sales Associate role is based in Houston, TX. Responsibilities include assisting customers in the selection and purchase of pre-owned vehicles, providing exceptional customer service, and building lasting relationships to encourage repeat business. You will carry out test drives, deliver comprehensive car feature explanations, and help customers with financing and paperwork. This role also involves maintaining knowledge of inventory and assisting in effectively presenting vehicles both online and in-store.
Qualifications
- Sales and Customer Service skills, including the ability to build rapport, understand customer needs, and close sales effectively.
- Product Knowledge and Communication skills to provide detailed information about vehicle features, financing options, and availability to customers.
- Organizational and Time Management skills for tracking inventory, customer follow-ups, and managing sales documentation efficiently.
- Basic Technology proficiency to manage online listings, emails, and customer databases.
- Prior experience in automotive sales, retail, or similar industries is a plus.
- A valid driver's license and the ability to operate vehicles safely and responsibly.
- A strong work ethic, positive attitude, and a goal-oriented mindset.