Administrative Assistant - Clerical Office Support

Star Label Products partners with their customers to provide differentiated paper and film packaging solutions that help win in the marketplace. Star Label Product’s team members support customers all throughout the United States. Star Label Products is a growing label manufacturer located in Fairless Hills, PA. celebrating 54 years in business. We offer our team members growth opportunities, stability, and a clean & modern work environment. Our facility is fully air conditioned. Rest rooms, cafeteria, and employee locker room are professionally cleaned daily.

Worried about leaving your current job and losing your benefits that you have earned over time? No need to worry. Check this out!

• Accelerated & advanced vacation time (PTO) available after your first 90 days of employment equal to 10 days a year
• 401K eligibility after your first 90 days of employment. Star Label Products offers a 100% match of your first 2% of salary deferrals. There is also an opportunity (at the company’s discretion) for a non-elective Safe Harbor contribution determined at the end of the year equal to 3% of the employee’s annual compensation.
• Paid holidays after your first 90 days of employment
• Company subsidized health and dental insurance for you, your spouse, and your children
• Company subsidized life, accidental death & dismemberment, and short-term disability insurance

Star Label Products is seeking a dependable and detail oriented Administrative Assistant to support our office operations. This is an office hands-on role that combines shipping documentation, customer interaction (mainly through e-mail/phone), and general administrative support in a fast paced environment . Join our growing team and be a part of an organization that’s focused on expanding and creating a pleasant work environment for team members. This is a full time, in-person position.

Hours: M - F 8:30am to 5pm (30 minute unpaid lunch and two 10 minute paid breaks)

Key Responsibilities

• Prepare shipping documents and labels for customer's orders accurately and efficiently based on the customer's and carrier's requirements
• Contact and schedule carriers
• Coordinate and provide shipping documents to our shipping department
• Provide shipping confirmation and tracking information to customer's who require this information
• Assist customers, our customer service team and sales representatives with questions regarding shipments, tracking, or concerns with their orders
• Greet visitors and clients in a professional and friendly manner
• Answer and direct incoming calls
• General filing
• Support general office operations as needed

What We're Looking For

• Strong attention to detail and organizational skills
• Professional communication and customer service abilities
• Comfortable multitasking in a busy office environment. Must be able to prioritize work load.
• Computer literate with knowledge of MS Office, Excel, Outlook, and online portal applications
• Quick learner who is able to work both independently and in a team environment
• Friendly and positive attitude
• Able to represent Star Label Products in a professional manner

Preferred (but not required)

• Prior administrative, office, or customer service experience
• Experience with shipping/logistics paperwork

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Ability to Commute:

• Fairless Hills, PA 19030 (Required)

Work Location: In person

Salary : $19 - $22