What are the responsibilities and job description for the Inside Sales Representative position at Star Group?
If you enjoy talking to people and helping them, are passionate about providing superior customer service while selling and want to grow your career, we have just the opportunity for you!
Immediate openings available for Inside Sales Representatives who can work in a Hybrid Role: 3 days a week in office, 2 days a week from home. This position offers paid training and base pay plus uncapped commission!
Your specific duties in this role will include, but are not limited to:
- Answer inbound calls from potential new customers
- Negotiate pricing and service plans
- Conduct outbound call activity with a focus on securing new business
- Communicate clear and accurate information
- Work with customers to best meet their service needs
- Assist in onboarding new customers and conduct customer account updates/maintenance
- Effectively seek resolution for customer problems and issues
- Assist with customer retention
- Serve as the customer's advocate, working closely with other departments to ensure timely resolution of customer issues
- Escalate more complex issues as needed
Specific qualifications for the role include, but are not limited to:
- Prior inside sales experience preferred but not required
- Computer Skills- MS office, typing skills
- Excellent communication and telephone skills
- Possess the ability truly engage our customers and sell our Company's value, turning prospects into happy customers
- Ability to multitask
- Strong negotiating abilities
- Work efficiently and effectively both independently and with a team
- Ability to manage difficult customer situations and respond promptly to service requests to meet customer needs
- Strong follow up skills
Home Office Requirements include, but are not limited to:
- Dedicated workspace with consistent power supply for individual use during working hours
- Fast, reliable and secure internet connection that is hard wired to the modem
- Computer and phone equipment will be supplied
Benefits:
We provide a competitive compensation and benefits package, including:
- Paid training and base pay plus uncapped commission!
- Medical coverage
- Dental coverage
- 401(k)
- Paid Vacation & Holidays
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
