What are the responsibilities and job description for the Delivery Dispatcher position at Star Group?
Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Delivery Dispatchers.
As a Delivery Dispatcher, you will be the person our customers rely on to get assistance when they need it! You will prepare records and distribute delivery tickets to Delivery Drivers in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!
Responsibilities:
As a Delivery Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.
Specific duties include:
- Scheduling deliveries and providing instructions for Drivers according to urgency
- Reviewing routes, monitoring and adjusting deliveries
- Ensuring deliveries are dispatched & completed
- Documenting all customer accounts encountered
- Communicating with other Dispatchers, Drivers, Service Technicians, Managers, and other departments
Requirements:
As a Delivery Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customer and coworkers.
Specific qualifications include:
- High School Diploma or Equivalent
- 1 -2 years prior dispatch experience preferred
- Proven problem solving skills
- Prior experience in a customer service setting a plus
- Proficiency with the MS Office Suite, MS Outlook and Web navigation
- Ability to work well in a fast paced environment
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.