What are the responsibilities and job description for the Dispatch/Driver Manager position at Star Freight Services, LLC?
Job Ad
We're looking for a people-first operator to own the performance, productivity, and retention of a fleet of 15–25 drivers. This is a relationship role as much as an operational one. You'll be the main point of contact for your drivers, the person keeping loads on schedule, and the one making sure nothing falls through the cracks. If you're calm under pressure, communicative by nature, and take pride in running a tight fleet, you'll fit right in.
What you'll do
- Serve as the primary point of contact for 15–40 OTR drivers — handling check-ins, resolving issues, and building the kind of trust that keeps people around
- Coordinate with planners to ensure loads are executed on time and drivers are set up to succeed
- Monitor HOS compliance, DOT requirements, and company policy across your fleet
- Track driver productivity and utilization to minimize dwell time and keep equipment moving
- Coach drivers on performance expectations and have direct conversations when standards aren't being met
- Since freight is moving 24/7, this role includes occasional evenings and weekend coverage and team communication
What we're looking for
- 2–5 years in trucking operations — dispatch, driver management, or a similar role
- Experience working directly with drivers in a fast-paced environment
- Strong communicator who's responsive, organized, and hard to rattle
- Comfortable giving and receiving direct feedback
- Self-directed and proactive
Compensation & Schedules
Pay: $65,000 depending on experience. Full-time, with occasional evening and weekend on-call.
Schedule has a few options depending on availability:
a) Monday - Friday 7am-4pm with occasional weekends and evenings on call. b) Tuesday - Saturday 7am-4pm with occasional weekends and on call.
There is an option to work a later schedule from 9am - 6pm that we can discuss as well.
Benefits: 401(k), Vision/Health Insurance, and PTO
About Star Freight
We are an asset-based, brokerage-backed FTL logistics company on a mission to make every haul better for our customers and our drivers.
We take pride in delivering top-notch service, and everything we do is grounded in five core values:
- 100% Ownership — We take full responsibility for our results.
- Joy — We bring positivity into every interaction.
- Hospitality — We put the needs of our team members and customers first.
- Collaboration — We work as one team, even when things get hectic.
- Creativity — We create space for bold thinking and problem-solving.
At Star Freight, culture fit matters as much as qualifications. We're building a team of people who hold themselves to a high standard, show up for each other, and take pride in making this a great place to work.
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Familiarity with Western 11 region of OTR Trucking?
- Prior OTR Dispatch Experience?
Work Location: In person
Salary : $65,000