Administrative & Sales Coordinator – Event Rental Company

Star Event Rental is a growing event rental company serving the Greater Houston area. We are looking for a highly organized, dependable, and customer-focused Full-Time Administrative & Sales Coordinator to help manage customer communications, sales inquiries, bookings, and daily office operations.

This is not simply a receptionist or data-entry position. We need someone who can confidently communicate with customers, follow up on leads, help close bookings, stay organized, and eventually take ownership of a large portion of our day-to-day customer communication.

Responsibilities

• Answer and manage incoming customer calls, texts, and inquiries
• Respond quickly and professionally to new leads
• Assist customers with rental options based on their event needs
• Prepare and update quotes and reservations
• Follow up consistently with potential customers and help convert inquiries into confirmed bookings
• Perform accurate data entry and maintain customer records
• Organize contracts, invoices, customer files, event information, and digital documents
• Follow up on pending quotes, deposits, balances, and missing event details
• Maintain an organized sales pipeline and make sure leads do not fall through the cracks
• Coordinate customer information with our operations team
• Learn and work efficiently with GoHighLevel (GHL) and Goodshuffle Pro
• Assist with scheduling and general administrative duties
• Help improve administrative processes as the company continues to grow

Requirements

• Minimum 1 year of experience in events, event rentals, hospitality, venues, weddings, sales, customer service, or a closely related industry
• Excellent phone and customer-service skills
• Comfortable with sales, quoting, and customer follow-up
• Strong organizational and multitasking abilities
• Strong computer and data-entry skills
• Must be comfortable learning new technology and software quickly
• Reliable, responsible, and able to work independently
• Strong written and verbal communication skills
• Ability to prioritize multiple customers, events, and deadlines
• Professional attitude and strong attention to detail

Software

Experience with GoHighLevel and/or Goodshuffle Pro is highly preferred.

Candidates who have not used these programs may still be considered if they are highly tech-savvy and demonstrate the ability to learn new systems quickly.

Preferred Qualifications

• Bilingual English/Spanish
• Previous event rental or wedding industry experience
• CRM or event-booking software experience
• Phone sales experience
• Experience preparing quotes and following up with leads

Some schedule flexibility may be required during busy event weeks and peak seasons.

Opportunity for additional performance or sales incentives after training.

Who We’re Looking For

We are looking for someone who takes ownership of their responsibilities and follows through without needing constant supervision.

The right person notices when a customer needs a follow-up, keeps quotes and bookings organized, catches missing information, maintains accurate records, and makes sure potential customers receive excellent service from their first inquiry through their confirmed reservation.

Our business moves quickly, particularly during busy event weeks. Organization, urgency, professionalism, reliability, and excellent customer service are essential for this position.

To Apply

Please submit your resume and briefly answer the following:

• How many years of experience do you have in events, rentals, hospitality, customer service, or sales?
• Have you handled customer calls and sales inquiries?
• Have you prepared quotes or followed up with sales leads?
• What CRM, booking, or business-management software have you used?
• Are you familiar with GoHighLevel or Goodshuffle Pro?
• Are you bilingual in English and Spanish?
• What is your current availability?
• Why do you believe you would be a good fit for a fast-growing event rental company?

Important: If these questions are not answered, your application will not be considered. Failure to complete them indicates that the job posting was not read in full and that instructions were not followed. Attention to detail and the ability to follow directions are essential requirements for this position.

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Paid time off
• Parental leave
• Tuition reimbursement

Work Location: Hybrid remote in Houston, TX 77082

Salary : $18 - $22