What are the responsibilities and job description for the Elevator Service Dispatcher position at Star Elevator?
Elevator Service Dispatcher - Entry Level
Location: Belmont, CA
Pay: $25.00/hour | Job Type: Full-Time
Put your early experience to work — and grow your career with Star Elevator!
Maybe you've helped in a school office, worked retail, supported a family business, or done part-time admin work. If you’re dependable, organized and ready to take on more — we want to meet you. Star Elevator is growing, and this is a great opportunity to build a long-term path in a professional office environment.
Not sure your experience is a perfect match? Give us a try — we’re looking for potential, not perfection.
We’ve been a trusted name in elevator service across the Bay Area since 1982, working on everything from high-rise government buildings to hotels and apartments. We’re a locally owned company with a strong reputation, a supportive team and a great track record of promoting from within.
What You’ll Do – A Day in the Life:
As the vital first point of contact for our customers and technicians, you’ll manage the flow of communication and ensure smooth day-to-day operations. Your attention to detail and friendly professionalism will keep our field teams moving and our customers satisfied. Key responsibilities include:
- Manage multiple incoming phone lines, answering customer calls with professionalism and care
- Input and close out service call requests in our online dispatch system
- Dispatch service requests efficiently to our field technicians
- Process customer payments accurately and assist with account management
- Distribute incoming mail and maintain organized customer files
- Provide general office support and assist with other duties as needed
What We’re Looking For – Skills to Help You Succeed:
· A high school diploma or equivalent
· Some prior experience in an office or customer-facing setting preferred
· Strong computer skills – we are a Microsoft Office shop (Word, Excel, Outlook)
· A friendly, positive attitude and a professional demeanor
· Clear communication skills – both written and verbal
· Reliable, punctual, and ready to take ownership of your work
· Curiosity and a desire to learn – we’ll teach you the rest!
What We Offer:
· $25/hour with 40 hours/week and occasional overtime (Monday – Friday; 7:30am – 4:30am)
· Paid holidays and paid time off (PTO)
· Medical and dental insurance
· 401(k) and profit-sharing plans
· Supportive training and growth opportunities within a stable, expanding company
Equal Opportunity Employer
Star Elevator is proud to be an Equal Employment Opportunity employer. We welcome applicants from all backgrounds and walks of life.
Pay: From $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- This role requires coverage during Monday–Friday, 7:30 AM – 4:30 PM. Are you fully available during these hours?
Ability to Commute:
- Belmont, CA 94002 (Preferred)
Work Location: In person
Salary : $25