Office and Operations Manager

About Us

Star Controls (www.star-controls.com) is a boutique engineering firm delivering innovative solutions to the Water, Oil & Gas, Electric, and Public Safety sectors. We leverage cutting-edge technology daily to improve utility services, enhance public safety, and make communities better places to live. Recognized by customers, partners, and competitors as an industry leader, we take pride in our collaborative, empowering culture where team members thrive and grow their careers.

Job Summary

We are seeking a proactive and experienced Office and Operations Manager to oversee and coordinate a range of critical business functions. This role manages office administration, sales operations, human resources, and marketing activities. The ideal candidate is a self-starter with excellent communication skills, attention to detail, and experience in managing multi-disciplinary operations. You’ll play a key role in maintaining our positive work environment and contributing to the continued growth and success of Star Controls.

Key Responsibilities

• Manage and coordinate daily office operations and administrative functions.
• Follow up on sales opportunities and schedule meetings with potential clients.
• Research, qualify, and manage opportunities from bidding platforms; coordinate pre-sales evaluations with the engineering team.
• Lead and coordinate bid responses, including preparing proposals, completing bid forms, consolidating pricing, and submitting final packages.
• Respond to RFQs and provide pricing and quotations, including annual support renewals for services and products.
• Place and track vendor orders to ensure timely delivery; maintain inventory maintain strong vendor relationships and resolve any service issues.
• Monitor open sales orders, prepare invoices, track payments, and manage bookkeeping activities.
• Schedule and coordinate engineering resources for projects, support calls, training, and remote/on-site activities.
• Lead and participate in sales and marketing initiatives, coordinate marketing events, and support networking activities.

Requirements & Qualifications

Education & Experience

• Bachelor’s degree in Business Administration or equivalent work experience (preferred).
• Minimum 5 years in a similar operations or office management role.

Skills & Competencies

• Excellent verbal and written communication skills.
• Proven ability to manage multiple projects and tasks simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Highly organized with strong attention to detail.
• Customer-focused and team-oriented mindset.
• Positive attitude with a collaborative approach to work.

Preferred Qualifications (Nice to Have)

• Experience with Adobe Acrobat
• Familiarity with QuickBooks for bookkeeping and invoicing.
• Experience with Customer Relationship Management (CRM) tools.
• Industry experience in Water, Oil & Gas, Electric, or Public Safety sectors is a plus.

What We Offer

• Competitive salary and comprehensive benefits package.
• Health, Life, and Disability insurance.
• Paid Time Off (PTO) and retirement plans.
• Opportunities for professional development and career growth.
• Empowering and supportive team culture.

How to Apply

Please submit your resume and cover letter to jobs@star-controls.com with the subject line:

"Office and Operations Manager Application – [Your Name]"

We look forward to hearing from you!