What are the responsibilities and job description for the Customer Service Front Counter position at Star Brite Cleaners?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and handle inquiries will play a crucial role in ensuring customer satisfaction and loyalty. If you have a passion for helping others and possess strong problem-solving skills, we would love to hear from you.
Responsibilities
- Provide outstanding customer service by addressing customer inquiries and resolving issues promptly.
- Assist customers with product information, order processing, and account management.
- Handle cash transactions accurately and efficiently.
- Maintain detailed records of customer interactions through data entry into our computerized systems.
- Analyze customer feedback to identify areas for improvement in service delivery.
- Collaborate with team members to enhance the overall customer experience.
Qualifications
- Proven experience in client services or customer support roles is preferred.
- Strong communication skills in English, both verbal and written.
- Proficiency in computer systems for data entry and record management.
- Ability to analyze information and provide effective solutions to customer problems.
- Experience with cash handling procedures is a plus.
- A positive attitude, attention to detail, and the ability to work well under pressure are essential traits for success in this role.
- Flexibility to adapt to changing priorities and work collaboratively within a team environment.
Join us as we strive to deliver exceptional service while fostering a positive experience for our customers!
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Benefits:
- On-the-job training
Application Question(s):
- Must be able to pass a background check
Work Location: In person
Salary : $11 - $13