General Manager, Commercial Door and Gates

Action Commercial Door · Mesa, AZ · Full-time, on-site · Open for an immediate start (Commercial Arm of Stapley Action Garage Door, LLC)

Action Commercial Door installs and services commercial overhead doors, gate operators and access control across the Phoenix metro. We have established accounts and an experienced field team. We're hiring a General Manager to run the operation day to day and grow it.

You'll work directly with the owner. The owner sets the direction; you run the business: the team, the schedule, the numbers and the customers. We're building a lean operation where AI tools handle much of the back-office work, and the General Manager runs those tools alongside the team.

The role covers four areas today. As the business grows, some of them move to dedicated team members.

General Manager

• Own the commercial operation end to end: team, rhythm, accountability and results
• Run the weekly team meeting and own the scorecard
• Finish the systems already underway (price book, ServiceTitan setup, playbooks) and then run them

Field Operations

• Manage technician scheduling, dispatch, job quality, warranty work and safety
• Set up and manage AI and automation workflows for scheduling, follow-ups and reporting

Admin and Collections

• Keep billing accurate and stay on top of AR and net-30/60 collections
• Manage vendor relationships

Sales, Marketing and Business Development

• Look after existing accounts and take them over through a planned handoff
• Grow the account list through marketing and business development: general contractors, property managers, facility directors and municipalities
• Help build faster quoting and follow-up, using AI tools where they fit

• You've managed a team or a business function, not just worked in one
• Experience in commercial field service
• Working knowledge of scheduling, dispatch, field quality, billing and collections
• You can handle several priorities at once and keep people informed
• Hands-on experience setting up AI tools or automations in a business, beyond everyday chat use
• Able to work full-time, on-site in Mesa

• EOS experience (scorecards, weekly meetings, People Analyzer)
• Relationships with general contractors, property managers or facility directors
• Commercial construction or facilities background
• ServiceTitan experience
• You've built processes, playbooks or automations in a growing business

• Base salary $65,000 to $80,000 a year, depending on experience, paid every two weeks
• Performance bonuses on top of base. Details are shared with candidates who move forward and set out in writing at offer.
• Benefits discussed at offer

Email your resume to James@stapleygaragedoor.com with "General Manager" in the subject line. If your background fits, we'll reply with five short questions. Your answers are required to move forward.

Action Commercial Door is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic protected by law. Employment is at will.