What are the responsibilities and job description for the Neighborhood Sales Manager position at stanleymartin?
A day in the life of a Neighborhood Sales Manager (NSM)
A day in the life of a Neighborhood Sales Manager is filled with dynamic tasks and responsibilities. You will be responsible for designing and implementing sales strategies to achieve and surpass sales objectives, working diligently to cultivate and maintain strong relationships with prospective homebuyers. Guiding clients through the entire sales journey, you follow the sales and homebuyer experience processes, collaborating with the Neighborhood Construction Manager and New Home Consultants as a team. Staying current on market trends and competitors is essential, so you regularly conduct market research to remain informed. You will ensure all point of sale and marketing materials are accurate, up-to-date, and compelling while keeping precise records of all sales activities, including leads, follow-ups, and closed deals in the customer relationship management (CRM) software. Delivering outstanding customer service is a top priority, as you promptly address any concerns or issues that arise. Lastly, you will promote and advocate for First Heritage Mortgage as the lender of choice, making sure every customer receives the exceptional home-buying experience they deserve.
Technical Tools Used Daily
- Salesforce
- DXC Homebuilder One (HB1)
- Microsoft Office Suite
What is Stanley Martin looking for in a NSM?
The ideal NSM candidate is organized, detail-oriented and able to complete tasks effectively and on time using the necessary technical tools. The candidate knows how to work in a fast-paced environment while maintaining a positive attitude and a minimum capture rate of 80%. They have strong negotiation and problem-solving abilities. Being able to communicate clearly, build strong internal and external relationships and maintain complete data tracking is imperative to the success of this role
Must Haves:
- At least three years of proven experience in new home sales for a production builder
- Available to work weekends
- Excited to collaborate in a team environment
- Exudes active listening, confidence, and respect when communicating with others