What are the responsibilities and job description for the Carpet Technician position at Stanley Steemer?
Company Description Stanley Steemer began as a small operation with one person, one van, and a commitment to being the best in the industry. Over 75 years, the company has grown into a leading residential and commercial cleaning provider recognized nationwide. Stanley Steemer manufactures its own specialized cleaning equipment and provides comprehensive training to its technicians. The organization is known for delivering consistent, high-quality service that customers trust. When people need professional cleaning, they know to call 1-800-STEEMER.
Role Description The Carpet Technician role is a full-time, on-site position based in Jacksonville, NC. In this role, the technician performs residential and commercial carpet cleaning, including pre-inspection, pre-treatment, operation of cleaning equipment, and post-cleaning customer walkthroughs. Daily tasks include loading and unloading equipment, mixing and applying cleaning solutions according to safety standards, and maintaining tools and vehicles in good working order. The technician interacts with customers at their homes or businesses, explains services, addresses concerns, and provides professional recommendations for ongoing care. The role also involves completing basic paperwork or digital documentation, following company procedures, and supporting team members to ensure timely, high-quality service.
Qualifications
Role Description The Carpet Technician role is a full-time, on-site position based in Jacksonville, NC. In this role, the technician performs residential and commercial carpet cleaning, including pre-inspection, pre-treatment, operation of cleaning equipment, and post-cleaning customer walkthroughs. Daily tasks include loading and unloading equipment, mixing and applying cleaning solutions according to safety standards, and maintaining tools and vehicles in good working order. The technician interacts with customers at their homes or businesses, explains services, addresses concerns, and provides professional recommendations for ongoing care. The role also involves completing basic paperwork or digital documentation, following company procedures, and supporting team members to ensure timely, high-quality service.
Qualifications
- Ability to operate cleaning equipment safely and efficiently, including carpet cleaning machines and related tools.
- Strong customer service and communication skills to interact professionally with clients on-site.
- Basic mechanical aptitude for routine maintenance of equipment and company vehicles.
- Physical ability to lift, carry, and move equipment and supplies, and to perform frequent standing, bending, and walking.
- Attention to detail and commitment to following cleaning procedures and safety guidelines.
- Valid driver’s license with a clean driving record and reliable transportation to the Jacksonville, NC worksite.
- Ability to work flexible hours, including some evenings and weekends, as customer needs require.
- High school diploma or equivalent; prior experience in cleaning, restoration, or a similar field is beneficial but not required.