Strategic Account Manager III

• Answer customers' questions about products, prices, availability, product uses, and credit terms.

• Arrange and direct delivery and installation of products.

• Consult with clients after sales or contract signings in order to resolve problems and to provide ongoing support.

• Contact regular and prospective customers to explain products and solicit orders.

• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

• Forward orders to D.Cs and corporate headquarters in Idaho.

• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

• Monitor market conditions, product innovations, and competitors' products, prices, and sales.

• Negotiate details of contracts and payments and prepare sales contracts and order forms.

• Negotiate with retail merchants to improve product exposure such as shelf positioning and advertising.

• Obtain credit information about prospective customers.

• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

• Make recommendations to retailers regarding product displays, promotional programs, and advertising.

• Provide customers with product samples and brochures.

• Recommend products to customers, based on customers' needs and interests.

• Train customers' employees on products and product features.

• Other tasks as assigned

Experiences/ Education Requirements

• College Degree (Business, Marketing of like); and one to three years related experience and/or training; or equivalent combination of education and experience.

• Thorough knowledge of excel.

• Ability to read and comprehend simple instructions, short correspondence, and memos.

• Ability to write simple correspondence.

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

• Ability to deal with problems involving a few concrete variables in standardized situations.

Working Conditions