Business Support Specialist

Position Summary

The Business Support Specialist supports daily business and production operations through administrative coordination, data management, purchasing support, production reporting, inventory transactions, and operational recordkeeping. This position helps ensure the accurate and timely processing of production information, purchase orders, inventory movements, and operational documentation. The Business Support Specialist works closely with production, procurement, inventory, logistics, and management teams to support efficient operations and continuous improvement initiatives. Bilingual Spanish skills are used to support effective communication within the production environment.

This position profile identifies the key responsibilities and performance expectations for the role. It does not encompass every task that may be assigned. Additional job-related duties may be required based on operational needs and management direction.

Key Performance Areas (Essential Functions of the Position)

• Supports daily production and operational activities through accurate and timely administrative coordination.
• Creates purchase orders, verifies supporting information, and routes them through the appropriate approval process.
• Enters and maintains production data, inventory transactions, and operational records in company systems.
• Supports production reporting by collecting, organizing, and analyzing operational data and performance metrics.
• Maintains accurate files, logs, records, and operational documentation in accordance with company standards.
• Supports inventory activities, including reconciliations, transaction processing, and inventory adjustments.
• Verifies production and inventory information for accuracy and completeness and follows up on discrepancies.
• Coordinates information and documentation among production, inventory, purchasing, logistics, and management teams.
• Supports vendor communications related to purchase orders, deliveries, invoices, and required documentation.
• Monitors operational reports, identifies discrepancies, and follows up on items requiring resolution.
• Tracks inventory movements and supports efforts to maintain accurate inventory records.
• Supports process improvement initiatives by identifying opportunities to increase efficiency, accuracy, and consistency.
• Supports clear communication within the production environment by translating operational documents and communications as needed.
• Organizes and maintains office, production, and operational records in accordance with company standards.
• Manages the front desk, supports scale operations, and serves as a professional point of contact for visitors, vendors, and business partners.
• Monitors and maintains office and operational supply inventories to support uninterrupted daily operations.
• Performs additional administrative and operational duties as assigned to support changing business needs.

Key Success Factors for Position

• Administrative support and coordination
• Purchase order processing
• Production data entry and reporting
• Inventory transaction processing
• Recordkeeping and document management
• Data analysis and spreadsheet management
• Microsoft Office proficiency, including Excel
• ERP system proficiency
• Accuracy and attention to detail
• Organization and prioritization
• Problem solving and critical thinking
• Process improvement and operational awareness
• Ability to identify and resolve discrepancies
• Adaptability in a fast-paced production environment
• Time management and ability to manage multiple priorities
• Dependability, accountability, and follow-through
• Effective written and verbal communication
• Cross-functional teamwork and collaboration

Experience / Education Requirements

• One to three years of experience in business operations, production support, manufacturing administration, purchasing, inventory control, logistics, or a related field.
• Strong proficiency in Microsoft Office, particularly Excel.
• Experience with ERP systems, inventory management systems, purchasing systems, or production software preferred.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and deadlines.
• Bilingual English/Spanish preferred.
• Equivalent combination of education and experience.

Working Conditions

While performing the duties of this job, team members are occasionally exposed to moving machinery, varying temperatures, and production environments. The noise level is typically moderate and may vary depending on production activities.

Professional Conduct

All team members are expected to know, understand, and follow the Company's Workplace Professional Standards of Conduct. Professional conduct includes service, courtesy, ethics, safety, teamwork, responsibility, accountability, integrity, and professionalism.

Travel Requirements

Rare travel to local Standlee locations by vehicle may be required.