What are the responsibilities and job description for the Delivery Office Assistant position at Standard TV and Appliance?
Standard TV and Appliance, the largest locally owned appliance retailer, is searching for a DELIVERY OFFICE ASSISTANT to provide support to warehouse and delivery personnel at our Portland warehouse location.
If you have previous office experience, are capable of managing multiple tasks at once, and enjoy interacting with customers and employees in a professional team environment then...WE WANT TO SPEAK TO YOU!
Duties include, but are not limited to: processing paperwork and cash receipts, performing data entry, and greeting and assisting customers both over the phone and in person.
Candidate must also be organized, motivated and offer great customer service!
Must be comfortable working a flexible schedule, including weekends.
BENEFITS INCLUDE:
- Employee Discount Program on purchases
- Health and Dental Insurance
- Paid Time Off/Paid Holidays
- Stable company atmosphere (over 70 years in business!)
- PLUS FUTURE OPPORTUNITIES FOR ADVANCEMENT
ESSENTIAL JOB FUNCTIONS:
- Greet/assist customers, employees and vendors in a friendly and positive manner.
- Answer incoming calls in a pleasant and professional manner for warehouse and delivery.
- Complete necessary paperwork for same-day deliveries.
- Register all will-calls. Use paging system to page orders to the warehouse for processing.
- Register/process all paperwork, cash, checks, etc. received from delivery drivers each day.
- Reschedule all undelivered and partially delivered orders with customers and delivery drivers. Prepare Change of Location paperwork for relocation of undelivered merchandise.
- Maintain log for amount and cause of all credit memos and even exchanges.
- Pre-call customers, conduct surveys and manage heavy call volume in a calm and professional manner.
MINIMUM QUALIFICATIONS:
- Previous office experience, preferably in a warehouse environment.
- Good computer skills and experience.
- Excellent customer service skills.
- Fluency in English (verbal & written).
- Professional telephone etiquette.
- Ability to work in a fast-paced environment and handle multiple tasks at once.
- Work positively in a team environment.
- Ability to work flexible schedule including Saturdays.
PREFERRED QUALIFICATIONS:
- Knowledge of the Storis software system.
- Fluency in Spanish, Eastern European or Asian languages.
- Knowledge of Microsoft Word and Excel.
- Proficiency in 10-key system.
For over 70 years Standard TV and Appliance has provided top quality customer service and satisfaction.
Be part of a winning team! Apply today!
CLICK HERE TO APPLY: https://www.standardtvandappliance.com/careers
OR APPLY IN PERSON: 5240 SE 82nd Ave, Portland, OR 97266
Standard TV & Appliance.
Best Service. Best Selection. Best People.