Field Services Technician - Fiber Telecommunications - Memphis. TN

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

Field Service Technician III supports the installation, commissioning, maintenance, and troubleshooting of mission-critical fiber optic telecommunications infrastructure. This role is responsible for supporting transport networks, optical systems, IP networking, and critical infrastructure across carrier, data center, and enterprise environments. The technician performs field-based work including customer turn-ups, preventive maintenance, emergency restoration, and advanced network troubleshooting while maintaining the highest standards of safety and quality. This position requires a self-motivated professional who can work independently, travel to customer sites, and participate in a rotating on-call schedule.

Location & Work Type

Location: Ashburn, VA or surrounding areas; Boston, MA or surrounding areas

Work Type: Field-Based / Onsite

Key Responsibilities

• Install, commission, test, troubleshoot, and maintain telecommunications network equipment.
• Perform OTDR, Ethernet, BER, and SONET acceptance testing.
• Install, clean, label, and test fiber optic patch cords.
• Turn up and troubleshoot DWDM, SONET, TDM, IP, and Ethernet equipment.
• Complete preventative and corrective maintenance on telecommunications network infrastructure.
• Support emergency network restoration efforts and resolve customer service outages.
• Perform equipment installations, decommissioning, and preliminary site surveys.
• Maintain critical infrastructure including DC power systems, telecommunications facilities, and fiber infrastructure.
• Support metro and long-haul fiber networks as assigned.
• Complete site surveys, audit reports, maintenance records, and testing documentation.
• Participate in project meetings, conference calls, and rotating on-call after-hours support.
• Travel throughout the assigned service area with occasional overnight travel.
• Adhere to all safety standards and quality procedures while supporting mission-critical environments.

Qualifications

Required:

• High School Diploma or GED.
• Minimum 4 years of hands-on telecommunications field experience.
• Experience with DWDM, SONET, TDM, Ethernet, and/or IP transport equipment.
• Experience performing OTDR testing and telecommunications turn-ups.
• Strong troubleshooting and field installation experience.
• Valid driver's license with acceptable driving record.
• Ability to pass background screening.
• Ability to lift up to 75 pounds.
• Strong communication skills and ability to work independently.

Preferred (Optional):

• Experience with Optical Power Meter, Fiber Identifier, Fiber Scope, and Digital Multimeter.
• Experience testing 1G, 10G, 100G, and 400G circuits.
• Knowledge of RFC2544, RFC6349 (TrueSpeed), and Y.1564.
• Experience with DC power plants, high-voltage electrical systems, and critical facilities.

Benefits

• Medical coverage and Health Savings Account (HSA) through Anthem
• Dental/Vision/Various Ancillary coverages through Unum
• 401(k) retirement savings plan
• Paid-time-off options
• Company-paid Employee Assistance Program (EAP)
• Discount programs through ADP WorkforceNow

Additional Details

The base range for this contract position is $30 - $40 / per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered.

About Us

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!

By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy