Sr Desktop Engineer (SCCM)

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

Are you a seasoned IT professional passionate about supporting end users and shaping the future of technology? We're looking for a Senior Desktop Support Engineer to join our team, providing advanced technical support, mentoring team members, and leading key IT projects.

What You'll Do:

• Provide 2nd/3rd line support for desktops, laptops, and applications across multiple offices.
• Act as the escalation point for complex technical issues, resolving and documenting solutions.
• Lead small to medium IT projects including rollouts, upgrades, automation initiatives, and equipment installs.
• Administer Office 365, Azure AD, SCCM, Intune, and other internal applications.
• Collaborate with L3/L4 and infrastructure teams on patching, networking, VPNs, and hardware/software support.
• Automate routine tasks using PowerShell and drive process improvements.
• Mentor and coach junior and mid-level team members, ensuring excellent customer service for all users, including executives.

What We're Looking For:

• 3 years in a 2nd/3rd line support role, with 2 years as a senior desktop engineer.
• Strong knowledge of Windows 10/11, Office 365, Active Directory, Group Policy, SCCM, Intune, and endpoint protection.
• Experience with remote access technologies (AVD, VPN, OWA) and PowerShell scripting.
• ITIL Foundation certified or higher.
• Excellent problem-solving, communication, and mentoring skills.
• Proven ability to lead from a technical standpoint with a solution-oriented mindset.

Why Join Us:

• Shape the future of IT in a senior, autonomous role.
• Work on diverse projects and collaborate with global teams.
• Opportunity to mentor and grow others while enhancing your own technical expertise.

Additional Details

The base range for this contract position is $25 - $30/per hour depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

• Medical coverage and Health Savings Account (HSA) through Anthem
• Dental/Vision/Various Ancillary coverages through Unum
• 401(k) retirement savings plan
• Company-paid Employee Assistance Program (EAP)
• Discount programs through ADP WorkforceNow

About Us

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!

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