IT Project Manager/Scrum Master

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

We are looking for an experienced IT Project Manager / Scrum Master to support operations for a major media and entertainment client in Frisco Texas. In this role, you will manage IT support initiatives and process improvement projects that enhance operational efficiency across multiple business units. You will be supporting business critical projects that will align multiple domains together that will include engineering, security, IT systems, networking, and other business processes. You will work closely with stakeholders to ensure projects align with organizational standards and objectives while promoting best practices and continuous improvement. You'll be expected to communicate cross-functionally across different business units and be able to track project progress, report updates, identify and mitigate risk, and be able to report on progress to executives. This will be an exciting project that will allow your project management skills to shine and you'll play a key role in building incredible outcomes for the client.

This role will require the person to work on site 5 days / week in Frisco TX. The project may also require availability to possibly work weekend hours, or later shifts infrequently, but through a flex time model. If you're looking for your next challenge and you're great with people and projects we'd love to hear from you and are setting up interviews immediately!

This position is on-site and requires daily presence at the designated office location.

Key Responsibilities

• Support IT support and optimization projects that improve operational workflows and introduce new capabilities to meet evolving business needs
• Assist in managing change adoption, addressing resistance, and fostering a culture of innovation and continuous improvement
• Develop and distribute training materials and resources to support successful implementation of new tools and processes
• Participate in designing and executing process improvement strategies to enhance efficiency across all operational areas
• Analyze existing methodologies and identify cost-effective enhancements using data-driven insights
• Gain a deep understanding of team workflows and interdependent systems to assess the impact of proposed changes
• Collaborate with cross-functional teams to refine programs and solutions that align with industry best practices
• Collect, analyze, and report quantitative data to measure ROI and present findings to leadership
• Support automation and process excellence initiatives in partnership with dedicated teams
• Stay current on project management trends and tools to ensure operations remain at the forefront of efficiency
• Explore opportunities to leverage AI and advanced technologies to solve business challenges and drive innovation
• Provide guidance on digital tools, project management methodologies, and change management practices
• Facilitate Agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives
• Remove obstacles, shield teams from distractions, and promote continuous improvement throughout project lifecycles

Requirements

• 2 years of large enterprise projects experience
• Ability to work swing shifts, overnight schedules, and occasional weekends as needed
• Proven experience in operations, project management, or related fields
• Strong understanding of complex workflows within multi-regional organizations
• Skilled in building relationships and establishing trust with stakeholders and partners
• Experience supporting IT initiatives and process improvement projects from start to finish
• Excellent verbal and written communication skills for collaboration across diverse teams
• Highly organized, detail-oriented, and self-motivated with strong follow-through
• Ability to prioritize tasks in a fast-paced, mission-critical environment
• Comfortable working remotely and using virtual collaboration tools
• Flexible to accommodate global time zones and dynamic schedules
• Commitment to continuous learning in project management and process improvement
• Familiarity with foundational project management methodologies (Waterfall, Agile, Hybrid)

Preferred Qualifications

• Experience in theme park operations or production support environments (highly preferred).
• Scrum certifications.
• Basic understanding of AI applications in business operations.
• Strong presentation and communication skills for complex topics.
• Proficiency in O365, Microsoft Suite, and Co-Pilot.
• Familiarity with work management tools such as Monday.com.
• Exceptional organizational skills with the ability to manage multiple priorities.

Additional Details
The base pay range for this position is $35-$42 per hour, depending on experience.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

• Medical coverage and Health Savings Account (HSA) through Anthem
• Dental/Vision/Various Ancillary coverages through Unum
• 401(k) retirement savings plan
• Company-paid Employee Assistance Program (EAP)
• Discount programs through ADP WorkforceNow

About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more.

STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!