Head of Digital and E-Commerce

Job Description

To implement, enable, maintain, scale, secure, entrench, engage and commercialize the digital platforms and functionality for Personal and Private Banking (PPB) Clients for a large Africa Regions country. To build and run eCommerce functionality across PPB country in alignment with PPB Group requirements.

Qualifications

Minimum Qualification:

• First Degree in Business Commerce
  
  

Experience Required

Digital & eCommerce, CHNW

• 5 - 7 years experience
• Experience in leading, integrating, delivering client solutions through multi-disciplinary teams and of digital platforms.
• Proven track record in organisations of comparable size and complexity. In-depth understanding of digital, open banking and platform integration into PPB segments.
• More than 10 years
• Experience in managing an income statement, balance sheet, pricing strategies, risk management, people management, leading / developing teams and motivating people.
• Experience in understanding integration of digital and eCommerce sales growth around products, solutions and go-to market plans. Strong understanding of digital, open banking and platform integration into a segment.
  
  

Key Outputs

• Develop a compelling digital platform and eCommerce strategy for the country in partnership with PPB Group and other relevant stakeholders
• Accountable to drive engagement and usage of relevant digital assets and eCommerce platform and value-adding products and services for a client life journey. Optimise digital platform financial metrics and eCommerce financial metrics
• Build and maintain platform standards (in conjunction with group capabilities) such as design libraries, authentication patterns and development and deployment patterns
• Conduct client sensing in order to improve understanding of client needs and continuously scan the external environment in order to keep abreast with new developments in partnerships, business and technology
• Accountable to lead the team to build and execute strategies for increased digital interaction, habit creation, engagement states and commercialisation
  
  

Additional Information

Behavioural Competencies

• Developing Expertise
• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas
• Making Decisions
• Producing Output
• Pursuing Goals
• Showing Composure
• Taking Action
• Understanding People
  
  

#SBO