Dispatcher | Aurora, IL | $26-$27+ /hr

Are you an organized and detail-oriented professional who thrives in fast-paced logistics operations? We’re seeking a Dispatcher to join our team in Aurora, IL, where you’ll play a key role in coordinating daily deliveries, managing driver assignments, and ensuring timely communication across our operations. If you enjoy problem-solving, keeping things moving efficiently, and making a direct impact on logistics success, we want to hear from you!

Location: Aurora, IL ( This is a 100% on-site role)

Shift Available: Monday-Friday, 7:00 AM - 3:30 PM

Hiring Range: $26-$27/hr. (commensurate with experience)

Why work for us?

• Medical, Dental, Vision, HSA, FSA, and more!
• FREE online healthcare and mental healthcare upon hire
• 401(k) – with match!
• 6 paid Holidays 3 Floating Holidays
• Accrued Paid Time Off from date of hire
• Company paid Life Insurance with buy-up available
• Quarterly Profit Share Incentive Program
• Promotion from within and long-term career growth opportunities

What You'll Do

The Dispatcher is responsible for managing day-to-day dispatch operations within the Cartage department. This role assigns drivers to available loads, monitors route progress, communicates with customers, and ensures timely, accurate updates across all stakeholders. The Dispatcher supports the Fleet Manager by maintaining load flow, resolving issues independently, and providing guidance and instruction to the Dispatch Coordinator to ensure operational consistency.

What do you need to do this job?

Essential Job Functions

• Assign drivers to trucks and loads based on availability, load requirements, and operational priorities
• Monitor driver ETAs, locations, and delivery progress; proactively communicate updates or delays to internal teams and customers
• Serve as primary point of contact for drivers, providing directions, load details, and support as needed
• Manage daily order entry, tracking, and billing through the Transportation Management System (TMS) and related software
• Communicate directly with shippers, consignees, and carriers to confirm or reschedule appointments
• Provide guidance and instruction to the Dispatch Coordinator to align daily priorities and maintain dispatch continuity
• Back up the Fleet Manager during absences, ensuring all dispatch operations continue without disruption
• Partner with Maintenance to coordinate equipment availability for required service
• Maintain accurate documentation and audit delivery receipts for completeness
• Support operational communication between dispatch, customer service, and other internal teams
• Identify opportunities to improve driver utilization, load efficiency, and customer satisfaction

Secondary Job Functions

• Assist with onboarding and orientation of new drivers
• Serve as a representative of the Company, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the Koch community, customers and with the public.
• Cross training as required.
• Perform additional duties and projects as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these
essential functions.

Working Conditions

• Office-based environment with occasional exposure to warehouse conditions (temperature fluctuations, noise, dust, etc.)
• Overtime may be necessary during peak operational periods.

What You Bring to the Team

We're looking for a team member who has:

Required:

• High school diploma or equivalent
• 1 year of dispatch experience in the transportation industry

Preferred:

• Associate or Bachelor’s degree in logistics, transportation, or a related field
• Prior experience in a dispatch or lead coordination role

Essential Knowledge, Skills, and Abilities

• Strong understanding of DOT regulations
• Excellent communication and problem-solving skills under pressure
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ability to learn dispatch software
• High attention to detail and strong organizational habits
• Ability to provide peer-level guidance and maintain collaborative relationships across departments
• Demonstrated initiative in resolving operational issues and supporting continuous improvement

About the role

The salary grade for this position ranges from $25.24 to $34.80/hr. While offers will be based on experience and qualifications, the targeted pay range for this role is $26.00-$27.00/hr.

Application deadline

To be considered for this position, please submit your application no later than December 13, 2025.

About Koch Companies

Koch Companies is a family-owned, industry-leading organization comprised of several divisions, including Koch Logistics, United Trailer Leasing, Koch NationaLease, Koch Services, and Koch Trucking. Together, these divisions are driving outstanding growth and innovation in the transportation and logistics sectors.

At Koch, you’ll be part of a company that values a friendly, casual, and inclusive working environment. We’re committed to your growth and success, offering opportunities for career development, access to current technology, and a culture that prioritizes mental, physical, and emotional well-being through robust wellness programs. You’ll also enjoy competitive pay, comprehensive benefits, and the chance to make a meaningful impact in an organization that truly values its employees.

Equal Employment Opportunity Statement: Koch Companies is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices. Koch Companies strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Accommodation Statement: If you require a reasonable accommodation to participate in the application or interview process, please contact us at 1-800-249-2369, to ensure that all applicants have the opportunity to participate fully in our recruitment process.

Koch Companies: Family owned, Customer Focused

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.