What are the responsibilities and job description for the Account Manager position at Stamm?
Are you someone who knows how to keep clients happy, projects moving, and teams aligned? Looking for a role where relationships matter just as much as results?
Who We Are:
Stamm Media (www.stammmedia.com) is an audio visual production company and digital content studio that partners with brands and agencies to deliver stunning event technology and immersive digital experiences nationwide. Known for our collaborative approach and high standards, we elevate brands and bring live experiences to life.
The Role:
As an Account Manager at Stamm Media, you’ll be the connective tissue between our clients and our internal teams. You’ll manage day-to-day client relationships, keep quotes moving quickly, and ensure engagements reflect the quality, care, and innovation we’re known for.
Working closely with Account Directors and our creative, technical, and production teams, you’ll help translate client goals into clear action – while making clients feel confident, supported, and excited about the work. Location: In-Office (with flexibility) at Milwaukee, WI headquarters.
What You’ll Do:
- Support Account Directors by managing day-to-day execution for assigned accounts and projects
- Take a lead role in quoting and estimating, including gathering requirements, coordinating internal and external inputs, and preparing clear, accurate proposals
- Manage house accounts and smaller engagements independently, ensuring a high-quality client experience
- Act as a key liaison between clients and internal project, creative, and technical teams
- Help translate client needs into clear scopes, timelines, and deliverables
- Track project details including budgets, change orders, and approvals
- Proactively flag risks, ask smart questions, and help solve problems before they impact clients
- Learn and grow into deeper client ownership over time, with mentorship
What We’re Looking For:
- 1–3 years of experience in account management, project coordination, production support, or a related customer service role
- Strong interest in quoting, estimating, and understanding how projects are scoped and priced
- A natural sense of urgency, paired with attention to detail and follow-through
- Excellent organizational skills and comfort managing multiple tasks and priorities
- Clear, professional communication skills both written and verbal
- A collaborative mindset and willingness to jump in wherever needed
- Comfort working in a fast-paced, deadline-driven environment
- Curiosity about audio visual production, digital content, and live experiences
- A proactive, detail-oriented approach and eagerness to learn
- A genuine interest in building relationships with clients, partners, and internal teams alike
Why Stamm Media
- Work with a collaborative, high-performing team that truly enjoys working together
- Be part of a respected event technology company with a national footprint
- Collaborate on innovative, high-impact, uniquely creative projects for major brands
- Grow your career within a supportive, people-first culture
- Have a real voice in shaping client relationships and projects