What are the responsibilities and job description for the All positions position at STAline Waterworks?
Company Description STAline Waterworks is an American-owned wholesale distributor specializing in underground utility solutions, partnering with leading manufacturers to serve customers across the industry. The company focuses on delivering best-in-class service through strong vendor relationships, local inventory, and national expertise. STAline is committed to building a robust sales and service culture where team members are empowered to support critical water infrastructure. The organization values pragmatic leadership, reliability, and customer-centric solutions. Team members take pride in serving those who keep America’s water systems flowing.
Role Description All positions at STAline Waterworks are full-time, on-site roles based in, NC, supporting our wholesale distribution and customer service operations. Depending on the specific position, day-to-day responsibilities may include assisting customers at the counter, processing orders, managing inventory, coordinating deliveries, and maintaining accurate records in our systems. Team members may also support sales outreach, prepare quotes, and collaborate with colleagues to ensure timely and accurate fulfillment of customer needs. Roles often involve learning product lines, understanding underground utility solutions, and communicating clearly with contractors, municipalities, and other partners. All positions contribute to a safe workplace, uphold company policies, and help build a strong service-driven culture.
Qualifications
- Ability to provide reliable, professional customer service, including clear communication and problem-solving in a fast-paced environment.
- Comfort working with inventory, logistics, or warehouse processes; ability to learn product specifications and handle materials safely.
- Basic computer skills and familiarity with order entry, scheduling, or ERP systems; strong attention to detail and accuracy.
- Team-oriented mindset with the ability to collaborate across sales, operations, and leadership to meet customer and business goals.
- Willingness to learn about underground utility products and industry practices; prior experience in distribution, construction, or utilities is a plus.
- Reliable work ethic, punctuality, and ability to perform on-site duties in Raleigh, NC; capability to meet the physical requirements of the role where applicable.