What are the responsibilities and job description for the QA Documentation Specialist position at Stahlbush Island Farms?
Responsibilities
- Coordinate and prepare documentation for submission to customers and/or for internal research requests. Customer specific documentation requests can be in the form of emails, phone calls, or via online portals.
- Manage customer complaint documentation (electronic and physical packets) to include initial entry, investigative notes, corrective and preventative actions and closure information. Collaborate with the Quality Assurance Manager to gather all information to close retail and industrial complaints.
- Enter and file all incidents and hold reports after management completes the investigation, corrective actions and root cause analyses. Enter preventative actions into tracker.
- Produce monthly SQF summaries for complaints, holds and incidents for management review.
- Create, edit, and track SOPs, Policies and forms for company departments as needed.
- Create and edit customer-ready flowcharts and corresponding information.
- Edit and maintain raw product specifications. Periodically audit raw product documentation files for compliance.
- Review internal specification data annually and provide suggestions to the Quality Assurance Manager for updates to physical parameters.
- Assist Quality Assurance Manager with any audit preparation, such as document collection, creating binders, and completing validation studies, as needed.
- Perform other duties as assigned.
- This position has been identified as holding responsibility for food safety and quality of the company. This responsibility extends over all shifts.
Minimum Qualifications
- Bachelor of Science in Food Science, Ag Science or related field, or High School Diploma/GED with Clerical/Administrative background.
- Clerical/Administrative background preferred. Will accept any combination of experience and training that provides the required knowledge, skills and abilities.
- Must be a team oriented strong problem solver, able to create solutions to challenges in an expedient manner.
- The ability to multi-task and prioritize assignments is essential.
- Strong computer skills are important. Proficiency in understanding and use of personal computers, Excel, Word, e-mail and 10-key skills required.
Schedule
- Monday – Friday, 8 am – 5 pm
Benefits
- 401(k)
- Health insurance
- Vision insurance
- Dental insurance
- Referral program
- Paid Time Off
- Paid Sick Time
The statements made in any and all of the position postings are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Stahlbush Island Farms, Inc is an equal opportunity employer, focused on the employment and advancement of all applicants and colleagues for employment and promotion without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Stahlbush Island Farms is an equal opportunity employer, program auxiliary aids and services are available upon request to individuals with disabilities.