What are the responsibilities and job description for the Client Solutions Partner @ GRB position at Staging Solutions - Events & Experiences?
Client Solutions Partner (On-site @ George R. Brown Convention Center, Houston)
Why this role
Join Staging Solutions at one of the nation’s premier convention centers. You’ll be the trusted point of contact for show organizers and exhibitors—scoping solutions, coordinating rigging, AV, and our suite of services, and ensuring every aspect of our work looks and performs its best. If you love fast-paced event energy, solving problems in real time, and turning great service into repeat business, this is your next step.
What you’ll do
- Build and foster client relationships end-to-end: discovery → quotes → SOW → invoicing.
- Drive revenue with our suite of services across various events coming into the GRB Convention Center; balance inbound with proactive outreach.
- Coordinate I&D with onsite labor and service providers; keep timelines and safety on track.
- Operate within venue rules (building exclusives, pricing) while unlocking the best outcome for exhibitors.
- Update CRM (Monday CRM), keep lean documentation, ensure accurate billing, and capture post-event notes.
- Partner cross-functionally with Operations, Admin, and GRB/Houston First stakeholders to deliver a flawless experience.
What you bring
- 3 years in conventions, hospitality, AV, or exhibits (sales or operations).
- Excellent attention to detail and relentless curiosity—you ask great questions and close loops.
- Clear, courteous communicator who follows through quickly.
- Confidence juggling multiple exhibitors without dropping details.
- Working knowledge of quotes, SOWs, COIs, venue diagrams, and basic margin awareness.
- Proficiency with Microsoft 365, Google Workspace, LinkedIn; CRM experience with Monday CRM (or similar).
Nice to have
- Hands-on I&D coordination experience.
- Familiarity with exhibit services, rigging, AV/staging, labor and show logistics.
- Great personality who brings energy, positivity, and enthusiasm. This is the fuel that drives the amazing culture at Staging Solutions.
Growth & impact
Start by supporting show organizers, and exhibitor needs at the GRB; grow your sales career with Staging Solutions! Our company is growing, and we are looking for team members who share our beliefs in people, share in our commitment to our “client for life” mindset, and value of teamwork. Your work is visible, measurable, and celebrated—every successful client is a case study.
The perks
- Enjoy the Staging Solutions world class “people first” culture
- Meaningful impact at marquee events and trade shows
- Collaborative team, real autonomy, and clear processes
- On-site role in the heart of Houston’s ever growing and dynamic convention district
Benefits
- 10 PTO days per year
- 5 Sick Time Off (STO) days per year
- 100% company-paid employee medical, dental, and vision insurance
- 401(k) with 6% company match (no vesting wait period)
- Cell phone stipend
- Company-provided lunches and team retreats
Ready to create exceptional exhibitor experiences?
Send your resume (and a note on your favorite show-floor win) to careers@stagingsolutions.com with subject “Client Solutions Partner – GRB.”