Junior SQL Technical Support professional

Work Schedule: Hybrid – 3 Days Onsite / 2 Days Remote

Contract Type: Contract (3 Months)

Pay Rate: $28–$29/hour

Start Date: ASAP

Position Overview

We are seeking a Junior SQL Technical Support professional to join our team in Knoxville, TN. This role is ideal for an early‑career SQL professional who is highly professional, detail-oriented, and experienced working within Microsoft-based environments. The position supports database operations, troubleshooting, and data requests in a fast-paced, structured organization similar to a financial services or enterprise environment.

Core Responsibilities

• Database Maintenance & Monitoring
• Support Microsoft SQL Server environments, including tables, schemas, indexes, and basic performance monitoring
• Review monitoring tools and respond to alerts such as high CPU usage, locked sessions, or failed jobs
• Technical Support & Troubleshooting
• Act as first-line support for SQL and database-related issues
• Troubleshoot data anomalies, access issues, and slow-running queries
• Support application teams with database-related requests and incidents
• Query Development & Optimization
• Write, debug, and optimize SQL queries, views, and stored procedures
• Execute scripts to update, validate, or extract data for reporting purposes
• Data Backup & Recovery Support
• Assist with execution of database backups
• Follow established recovery and data protection procedures
• Documentation & Compliance
• Create and maintain technical documentation for database configurations, procedures, and troubleshooting steps
• Adhere to organizational standards and Microsoft security and technology best practices
• Collaboration
• Work closely with developers, analysts, and system administrators to support application deployments and data integrations

Required Skills & Qualifications

• Hands-on experience with SQL and relational databases (Microsoft SQL Server preferred)
• Experience working with Microsoft technologies and standards(Microsoft SQL Server, Microsoft 365, Excel, Teams, etc.)
• Basic understanding of query performance tuning and execution plans
• Strong troubleshooting and problem-solving skills
• High level of professionalism and clear communication skills
• Ability to work onsite 3 days per week in Knoxville

Preferred Qualifications

• Bachelor’s degree in Computer Science, MIS, or a related technical field
• Exposure to scripting (PowerShell, Python, or similar)
• Experience working in a ticket-based support or production environment
• Familiarity with reporting or data extraction requests

Additional Information

This role is a strong stepping stone for future positions such as Database Administrator (DBA), Data Engineer, or Senior SQL Developer. Candidates must be dependable, professional, and ready to start immediately.