What are the responsibilities and job description for the AMI Network Technician position at StaffSource?
AMI Network Technician
Field-Based RF / Utility AMI Maintenance
About the Role
Our company is seeking an AMI Network Technician to support and maintain Advanced Metering Infrastructure (AMI) for utility customers throughout Ohio. This is a hands-on, field-based position focused on AMI maintenance, RF troubleshooting, equipment replacement, and software-driven diagnostics supporting a long-term statewide utility program.
The ideal candidate enjoys working in the field, solving technical problems, and using technology to maintain and improve utility communication networks. This individual will work directly with AMI infrastructure, including collectors, RF communication equipment, and smart metering devices, utilizing proprietary software and diagnostic tools to identify, troubleshoot, and resolve network issues.
Key Responsibilities
- Install, maintain, and replace AMI network equipment including collectors, RF endpoints, and smart meters.
- Perform field-based equipment replacement ("rip-and-replace") on faulty or outdated hardware.
- Troubleshoot RF communication and AMI network issues using proprietary software, diagnostic tools, and documented procedures.
- Utilize PC-based applications to:
- Identify malfunctioning meters and RF endpoints.
- Verify network connectivity and communication performance.
- Document troubleshooting steps, repairs, and completed work.
- Collaborate with utility customers, supervisors, and internal technical teams to:
- Support the ongoing maintenance of the State of Ohio AMI network.
- Communicate recurring issues and recommend long-term improvements.
- Assist with continuous process improvement by:
- Refining troubleshooting procedures.
- Identifying opportunities to improve network reliability and field operations.
- Follow all company safety policies, utility regulations, and field service procedures.
- Travel throughout Ohio as needed to support maintenance, troubleshooting, and deployment activities.
Required Qualifications
Field Experience
Experience in one or more of the following:
- AMI deployments or smart meter installation
- Utility field service
- Industrial electrical infrastructure
- RF communication systems
- Wireless field hardware
RF Knowledge
Working knowledge of:
- RF signal strength
- Coverage and propagation
- Signal interference
- Environmental impacts on RF performance
Computer Skills
- Comfortable using Windows-based computers
- Ability to quickly learn proprietary software and diagnostic applications
- Experience documenting field activities electronically
Troubleshooting Ability
- Strong analytical and investigative problem-solving skills
- Comfortable working through non-scripted technical issues
- Able to independently diagnose and resolve field problems
Adaptability
- Open to learning new technologies and evolving procedures
- Willingness to embrace process improvements
Communication
- Clear written documentation skills
- Professional verbal communication with customers, supervisors, and internal teams
Career Interest
- Desire to build a long-term career supporting utility infrastructure and AMI technology
Preferred Qualifications
Experience as a:
- AMI Deployment Technician
- Meter Technician
- Meter Installer
- Utility Field Technician
- Utility Foreman or Supervisor
Experience working with:
- Utility subcontractors
- Johnson Controls
- Envocor
- UPA
- Similar industrial or utility service organizations
Technical familiarity with:
- Smart meters
- Collectors
- AMI systems
- Smart Grid technologies
- RF test equipment
- Basic networking concepts
Military veterans with experience in:
- Electronics
- Communications
- Signal systems
- Technical maintenance
- Telecommunications
are highly encouraged to apply.
Attributes for Success
The successful candidate will demonstrate:
- Hands-on mechanical and technical aptitude
- Strong curiosity and a proactive approach to problem solving
- Adaptability and coachability
- Personal ownership and accountability
- Excellent teamwork and collaboration skills
- Commitment to safety and quality workmanship
Work Environment
This is a field-based position requiring travel throughout Ohio to support utility customers and AMI infrastructure.
Work may include:
- Outdoor environments
- Utility facilities
- Working around energized electrical equipment
- Lifting equipment
- Climbing as required
- Occasional after-hours or weekend maintenance during critical utility operations