What are the responsibilities and job description for the Customer Service Representative position at StaffQuick?
We're StaffQuick - and we're growing!StaffQuick is a full-service staffing agency with 21 branches located throughout Illinois, Indiana, and Tennessee. We support our clients by recruiting top talent for local job openings.We're currently hiring a Customer Service Representative to join our growing team in Pontiac, Illinois.
Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Pay Period: Weekly
Pay Rate: $18.50
Training provided!
Job duties include, but are not limited to:
- Answering, screening, and routing all phone calls.
- Assisting walk-ins, scheduling interviews
- Complete data entry in the database for new applicants and check-in's.
- Organize and ensure completeness and accuracy of project-related and administrative materials and documents.
- Develop strong working knowledge of business processes and administrative deadlines.
- Maintain weekly audits.
Job Requirements:
- Must have strong customer service skills.
- Strong computer skills with minimum of 35 WPM.
- Intermediate Microsoft Excel and Word knowledge.
- Valid driver’s license and transportation
- High School Diploma.
StaffQuick Internal Employee Benefits:
Full-time employees who work 30 or more hours per week are eligible to enroll in StaffQuick’s PPO Insurance Plan, with options for enrolling family members. Enrollment options include:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability
- Basic Life Insurance and AD&D
- Voluntary Life Insurance and AD&D
- Voluntary Accident, Critical Illness, & Hospital Indemnity
- Illinois Secure Choice
StaffQuick is an equal opportunity employer
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $19
