What are the responsibilities and job description for the Customer Service Associate position at StaffQuick?
StaffQuick is Hiring an Customer Service Associate in Marion, IL!
StaffQuick hires for Temporary, Temp-to-Permanent, and Permanent Jobs throughout Illinois, Indiana, and Tennessee. We proudly offer weekly pay, health insurance options, and performance incentives to our associates. You’ll never pay a fee for our services!
Details:
- Customer Service Associate
- Marion, IL
- 1st Shift, Monday-Fridsay
- $16.00/hour
Responsibilities or job duties:
- Handle customer inquiries and complaints
- Provide information about our products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Guides customers through their order process and verifies accuracy
- Becomes well-versed in all aspects of customer service and communicates care procedures in a friendly, positive, and informative manner
- Works with customers to resolve product issues and replacement of product, if necessary
- Complete random quality and quantity checks on packages
Qualifications:
- Must be detail and task-orientated
- Must be a team player
- Maintain an upbeat and positive attitude
- Willingness to learn and grow with the organization
- Must have strong communication and writing skills
- Must be proficient in Microsoft office and data entry
StaffQuick Perks:
- Local StaffQuick Office – Come apply in person!
- Entry-level, skilled, and clerical positions
- Temporary, Temp-to-hire, and Direct Hire Opportunities
- Earn Paid Days off while you work!
- NEVER pay a fee for our services
- Weekly pay (Direct Deposit, Pay Card, Apps, & Paper Check Options)
- Drawings and giveaways
StaffQuick Associate Benefits:
Full-time employees who work 30 or more hours per week are eligible to enroll in StaffQuick’s MEC Insurance Plan, with options for enrolling family members. Enrollment options include:
- Medical, Vision, Dental
- Short Term Disability
- Voluntary Accident, Critical Illness, & Hospital Indemnity
- My Illinois Savings
- All at affordable rates with NO waiting period!
StaffQuick is a full-service staffing agency with 22 branch locations throughout Illinois, Indiana, and Tennessee. We match GREAT people with GREAT companies. Applying with us is easy! Call 618-998-8200 today to learn more about what WE can do for YOU.
#Marion14
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16