What are the responsibilities and job description for the HVAC Service Technician position at Stafford Home Services?
An HVAC Service Technician at Stafford is responsible for troubleshooting, repairing, and providing the correct solutions for all the types of equipment we service. Candidates who will thrive in this role enjoy learning how to grow their skills and getting better at what they do. They are also self-motivated, open to coaching and have a passion for working helping customers with their HVAC system needs.
Amazing Benefits Package
- Bonus opportunities available
- H.S.A. and F.S.A. plans available
- Paid Time Off starting at two weeks a year
- Six paid Holidays a year
- Full access to Peak Health fitness and recovery center
- Employee discounts on services – at cost pricing available
- Uniforms provided
Schedule
- Flexible scheduling - You pick your hours!
Schedule selection may vary based on availability
Essential Job Duties
- Complete all general HVAC in-home service and maintenance calls
- Establish customer rapport to sell the right products and services
- Work with dispatch, managers, and other in-house staff to ensure smooth operations for completed and incomplete jobs
- Maintain a clean and inventoried truck as well as keeping jobsites clean if not cleaner then when arrived
Qualifications
- Valid driver’s license with clean driving and criminal record
- *Minimum of three years of field experience in Residential HVAC Service*
- NATE Certification or Comp Cards are preferred but not required
- Able to communicate professionally, clearly, and concisely with other team members, management, and customers via phone and email
- Ability to lift 50 pounds, climb stairs and ladders, and work in small spaces
- Must be highly detailed and demonstrate the ability to follow through
- Highly motivated, flexible, and great attitude on life
- Outgoing personality that blends well with a fast-paced, goal-driven environment
- Demonstrates a strong ability to multi-task and problem solve with a sense of urgency
- On time, with a clean presentation of them self, meeting the dress code, and prepared to work every day
- Be highly skilled in troubleshooting and creating accurate solutions for our cus