Tower Crane and Hoist Technician

Overview

Join our dynamic team as a Tower Crane and Hoist Technician, where you'll play a vital role in maintaining and repairing essential lifting equipment on construction sites. As a key contributor, you'll ensure the safe, reliable operation of tower cranes and hoists, supporting large-scale projects and industrial operations. Your expertise will help keep our operations running smoothly while providing exceptional customer service and technical support.

Job Summary

Service, maintain, and troubleshoot tower cranes and hoists. This role includes performing installations, dismantles, jumps/climbs, and repairs while ensuring all equipment operates safely and efficiently. The ideal candidate will have strong mechanical and technical skills, excellent communication abilities, and a commitment to providing exceptional customer service.

Responsibilities

Service, Maintenance and Repair

• Perform scheduled service and preventative maintenance for tower cranes and hoists to ensure safe and efficient operation.
• Troubleshoot and repair mechanical, electrical, and hydraulic systems on equipment.
• Thoroughly prepare equipment for installation.

Tower Crane and Hoist Events

• Conduct installation, dismantling, jumping/climbing, and reconfiguration of tower cranes and hoists according to project requirements.

Documentation and Reporting

• Track and log time accurately for each project or service task.
• Complete detailed service reports, preparation forms, and pre/post service documentation.
• Ensure all forms and reports are submitted promptly and accurately.

Customer Communication and Scheduling

• Act as the primary point of contact for customers during service or project operations.
• Schedule and coordinate service calls with customers and project teams, providing regular updates on progress.
• Participate in an on-call program to provide emergency service support when needed.

Parts Management

• Order and organize parts, tools, and materials required for service, repair, or project tasks.
• Maintain an inventory of parts and ensure equipment is prepared and ready for operations.

Safety and Compliance

• Follow all safety protocols and ensure proper use of personal protective equipment (PPE) during tasks.
• Conduct safety checks before and after service or installation to confirm compliance with regulations and standards.

Qualifications

• Experience in maintaining, repairing, and troubleshooting tower cranes and hoists.
• Strong knowledge of mechanical, electrical, and hydraulic systems.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Proficiency in using tools, diagnostic equipment, and technology to service equipment.
• Excellent communication and interpersonal skills for working with customers and team members.
• Strong organizational skills to manage time tracking, documentation, and parts ordering effectively.
• Commitment to safety and attention to detail.

Physical Requirements

• Ability to work at heights and in various weather conditions.
• Comfortable with physical tasks, including lifting, climbing, and maneuvering equipment as needed.