What are the responsibilities and job description for the Outbound Call Center Representative position at Staffing?
Job Title: Customer Service Representative
Job Duration: 6 Months Temp to Hire
Job Location: Tampa, FL 33607
Shift: 1st shift Monday–Friday, 9:00 AM - 5:30 PM and 10:00 AM - 6:30 PM.
Pay Rate: $17/hr. on W2 with Bonus
Job Description
Position Overview:
Ultimate Staffing is actively seeking motivated Warm Transfer Agents to join a fast-growing insurance technology marketplace. This exciting opportunity is perfect for individuals with a knack for communication and a drive for success. The role primarily involves engaging with warm leads and connecting them with licensed insurance agents. This position is fully onsite.
Responsibilities:
- Make 300 outbound calls per day to warm leads.
- Encourage customers to receive competitive insurance quotes.
- Engage interested customers and connect them with licensed insurance agents.
- Able to meet metrics based on adherence to company KPI on attendance and performance.
- Follow company-provided script.
- Work in a high volume, fast-paced environment.
Requirements:
- Preferred experience in collections, sales, appointment setting, lead generation, or call center environments.
- Strong communication and rapport-building skills.
- Reliable transportation.
- High School Diploma or GED.
- Pre-Employment Background Check.
- No time off in the first 30 days of employment.
Thank you
Salary : $17