Administrative Associate - Epidemiology

1. Overview

An overview of the work, briefly summarizing the job, the main purpose, the objectives, and the results expected.

The office associate supports: (1) the monitoring and control of Notifiable Conditions, and (2) assists with intake of disease reports, documenting consults, entering laboratory reports, and creating investigations and (3) ensures the office runs smoothly by assisting with meeting scheduling, opening and sorting mail, making copies, and filing as a member of the Infectious Disease Epidemiology Team.  Work is performed under administrative direction.

1. Knowledge, Skills and Certifications

Specific qualifications needed to perform the job including, necessary licenses, knowledge, skills, education, experience, training, and technical skills.

Required:

• High School diploma or GED
• Two years experience in a healthcare setting

• Strong interpersonal skills including experience providing quality customer service by phone
• Organization and prioritization skills
• Strong writing skills including spelling and alphabetizing
• The ability to establish and maintain effective working relationships with a diverse group of internal and external partners
• Computer skills, including knowledge of the Microsoft Suite
• Pleasant attitude and ability to represent Maine CDC in a positive manner

Preferred:

• Certified Medical Assistant

1. Duties and Deliverable (Outline of specific job duties)

Specific duties required of the resource, as well as any expected deliverables, including necessary travel expectations.

• Assist in answering the disease reporting and consultation line
• Assist with vector-borne disease surveillance through case creation and electronic patient chart review
• Enter lab reports
• Filing
• Collate and distribute mail
• Coordinate scheduling of meetings and room reservations
• Provide date entry support for the epi team
• Make calls to provider offices to verify data

1. Schedule

Summary of work schedule, including normal working hours, on-call expectations, allowed time off (which is non-billable), ability to work remote.

• This is a full time 8 AM – 5 PM position.  Normal schedule is M-F, but a modified schedule may be required as needed by Maine CDC. 
• Each resource must conform to the State working schedule (i.e. snow days, holidays etc.), if the State of Maine is working the contractor will be required to work.
• Rate includes an additional 10 days PTO beyond the minimum (20 days total per year)