Administrative Assistant

Job Title: Office Administrator / Staffing Coordinator
Location: Asheville, NC
Pay: Competitive – Based on Experience
Schedule: Full-Time

A busy staffing office in Asheville, NC is seeking a reliable and organized Office Administrator / Staffing Coordinator to support daily operations. This role is perfect for someone who thrives in a fast-paced environment, enjoys administrative work, and can balance employee support, customer service, and office management.

Key Responsibilities

Employee Administration

• Assist with employee onboarding
• Process ACA documentation
• Handle W-4 changes and scanning
• Complete I-9 forms and E-Verify
• Scan employee IDs to headquarters
• Update worker contact information

Billing & Payroll Support

• Scan daily work tickets
• Verify employee hours and signatures (no phone verifications)
• Process direct deposit payroll checks by midnight Tuesday
• Prepare certified payroll reports
• Reconcile carpools and driver logs

Customer Support

• Handle certificates of insurance requests
• Process customer applications and rate agreements
• Support active customer accounts
• Answer customer service calls

Office Operations

• Answer phones and assist walk-ins
• Support recruiting and candidate screening
• Enter work orders into HQ system
• Maintain safety equipment inventory (daily/weekly)
• Manage Accounts Receivable daily per SOP
• Conduct intro calls
• Participate in outreach efforts (Flyer Fridays)

Dispatch & Payout Preparation

• Verify and re-verify employee hours
• Print tickets for the following day
• Prepare dispatch paperwork

Transportation Coordination

• Schedule worker pickups
• Pay contract drivers and collect logs

Compliance & Documentation

• Prepare unemployment documentation
• File daily sign-in sheets
• Track job refusals

General Office Duties

• Maintain a clean and organized office
• Complete end-of-day closing tasks

Qualifications

• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Comfortable working in a fast-paced environment
• Basic computer and data entry skills
• Staffing or administrative experience preferred

Why Join Us?

• Full-time, stable position
• Opportunity for growth within the staffing industry
• Hands-on role with a mix of administrative, customer-facing, and operational work

If you’re dependable, detail-oriented, and ready to be a key part of a growing team in Asheville, NC, we encourage you to apply today.