What are the responsibilities and job description for the Bilingual Customer Service Representative position at Staffing Now?
Staffing Now, a division of SNI Companies, is seeking dynamic and motivated individuals to join the Collections team for our client in the legal financial sector. This is an excellent opportunity to contribute to a high-performing team focused on the recovery of delinquent payments on behalf of clients.
Key Responsibilities:
- Make and answer inbound/outbound calls to address delinquent accounts.
- Negotiate and establish payment arrangements or schedules.
- Record and maintain accurate documentation of all collections activities.
Required Skills & Qualifications:
- Bilingual in English and Spanish.
- Customer service experience (collections experience not required).
- Strong communication skills, both verbal and written.
- Proficient in Microsoft Office.
- Self-motivated, punctual, and detail-oriented.
- Ability to multitask, follow instructions, and work collaboratively.
- Critical thinking, time management, and negotiation skills.
The compensation for this position is $17.00 an hour.
Salary : $17