What are the responsibilities and job description for the Inside Sales Representative position at Staffing Inc.?
Pay: $60,000.00 - $65,000.00 per year
Job description:
About the Role
Staffing Inc is seeking a driven and customer-focused Inside Sales Associate to manage assigned accounts and programs while driving revenue growth. This role focuses on building strong client relationships, understanding customer needs, and delivering exceptional service within a manufacturing environment.
Key Responsibilities
- Develop and execute sales goals to grow existing accounts and generate new business opportunities
- Build and maintain strong relationships with customers and key decision-makers
- Present and demonstrate the value of products and services to prospective and current clients
- Manage customer quote requests by coordinating with Estimating, reviewing quotes, and negotiating terms
- Collaborate cross-functionally to support order fulfillment and program planning
- Partner with Sales and Production teams to oversee new product launches and ensure smooth implementation
- Manage and track prospects throughout the full sales cycle while maintaining a healthy pipeline
- Compile and analyze data to generate reports and insights for management
- Investigate and assist in resolving customer concerns or complaints
- Maintain accurate and up-to-date customer information within CRM systems (Salesforce)
- Perform additional duties as assigned
Required Qualifications
- Bachelor’s degree or equivalent experience
- 4 years of experience in a technical sales or related role
- Previous experience within a manufacturing environment
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Ability to learn and utilize CRM systems (Salesforce) and sales tools
- Ability to interpret and analyze reporting metrics
Preferred Skills & Experience
- Strong data analysis skills with the ability to translate insights into actionable strategies
- Effective negotiation skills with a focus on creating win-win outcomes
- Strong project management abilities with a focus on meeting deadlines
- Excellent written and verbal communication skills
- Strategic mindset with strong business acumen and understanding of key metrics
- Self-starter with the ability to work independently and prioritize tasks effectively
- Innovative thinker who embraces continuous improvement and challenges the status quo
- Results-driven with a strong commitment to execution and performance
Additional Skills
- High attention to detail with a focus on quality
- Strong organizational and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong problem-solving and decision-making capabilities
- Ability to work under time constraints with minimal supervision
- Team-oriented mindset with the ability to follow direction
Work Environment & Physical Requirements
- Primarily office-based role with occasional movement throughout the facility
- Regularly required to sit and communicate
- Occasionally required to stand, walk, and handle materials
- May be required to lift or move items up to 50 pounds
- Vision abilities include close, distance, color, peripheral vision, depth perception, and focus adjustment
Staffing Inc. - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Staffing, Inc. is an Employee Stock Option Plan (ESOP), privately-held organization headquartered in Grand Rapids, Michigan. As an independent, 100% employee-owned company, our team takes a personal interest in your success, listens to your needs, and forms a comprehensive plan to attract, retain, and develop your people.
As an ESOP, Staffing Inc. believes that our employees are empowered to innovate, collaborate, and serve clients using better, smarter methods. According to national studies, ESOP companies have proven to be agile, efficient organizations with employee-owners who think about clients’ future as their own.
Becoming part of the Staffing Inc. team offers a unique opportunity for individuals up to the challenge. Built on shared core values of excellence, honesty, respect, open communication, empowerment, professional growth, and innovation, the unity of the Staffing Inc. culture shines through in everything we undertake.
Staffing Inc. team members are encouraged to continuously pursue personal growth opportunities and are allocated set hours to give back to community-related causes. Our Active AXIOS initiative supports participation in local fitness events and ensures that team members balance work responsibilities with personal health. Additionally, regular group outings and retreats foster collaboration and transparency.
As an ESOP, Staffing Inc. believes that our employees are empowered to innovate, collaborate, and serve clients using better, smarter methods. According to national studies, ESOP companies have proven to be agile, efficient organizations with employee-owners who think about clients’ future as their own.
Becoming part of the Staffing Inc. team offers a unique opportunity for individuals up to the challenge. Built on shared core values of excellence, honesty, respect, open communication, empowerment, professional growth, and innovation, the unity of the Staffing Inc. culture shines through in everything we undertake.
Staffing Inc. team members are encouraged to continuously pursue personal growth opportunities and are allocated set hours to give back to community-related causes. Our Active AXIOS initiative supports participation in local fitness events and ensures that team members balance work responsibilities with personal health. Additionally, regular group outings and retreats foster collaboration and transparency.
Salary : $60,000 - $65,000